Responsibilities:
Be the friendly face of nebulaONE - support clients, build relationships, and help them succeed.
Help plan and deliver training sessions that make AI accessible and exciting for internal teams and clients.
Facilitate interactive promptathons where clients get hands-on, building and refining AI prompts to solve real challenges.
Team up with colleagues to create training materials like, product documentation, presentations, and interactive AI literacy exercises.
Be the AI tour guide - show clients cool features, updates, and best practices that unlock nebulaONE's full potential.
Review, make suggestions, organize, and maintain training repositories so everyone can find what they need without a treasure hunt.
Jump into troubleshooting mode - help clients solve issues and team up with technical experts to get things fixed fast.
Run live demos and hands-on labs that bring AI concepts to life and give people real skills they can use.
Be the voice of the client - collect feedback, document insights, and make sure their ideas reach the right teams.
Stay on the cutting edge of Microsoft and AI advancements - learn constantly and bring fresh ideas to the table.
Qualifications:
Must have graduated (within 2 years) or be near completion of a college degree from a Maryland institute and/or be a Maryland resident.
Technical curiosity about AI and eagerness to become an expert.
Insatiable appetite for learning AI technologies, Microsoft tools (including Azure!), and nebulaONE.
Strong drive, work ethic, and initiative to seek out challenges and learning opportunities.
Patience and persistence to find answers and help clients succeed.
Easy-going personality with no ego, collaborative spirit, and sense of humor.
Excellent written and verbal communication skills - you explain AI concepts clearly and translate technical jargon into simple language with personality.
Passion for people, helping others succeed, and building strong relationships.
Comfort with public speaking and presenting in front of groups.
Preferred Skills and Experience:
Familiarity with AI tools, chatbots, or prompt engineering (ChatGPT, Copilot, or similar platforms).
Experience in customer service, training, teaching, tutoring, or public speaking.
Basic understanding of Microsoft 365 tools and experience creating training materials, guides, or educational content.
You Love To:
Work in a dynamic team environment.
Learn and explore modern technologies.
Take initiative and manage your own time.
Demonstrate your expertise through a consultative and collaborative approach.
Interact with clients often and maintain excellent working relationships.
Join monthly company outings and quarterly local service projects.
Eat lunch as a team every Friday and have your hand at conquering our reigning ping-pong champions.
This description highlights the core duties of the position; however, responsibilities may evolve as needs change and opportunities arise.
About Us:
Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.
We offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We’ve built a culture around openness, inclusiveness, giving back to the community, team building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we’re serious about making each individual feel like they’re part of our team.
Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
P.S.... Wondering about our benefits? Here’s what we offer our temps:
Outstanding opportunities to learn, grow, and expand your network.
Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
Free monthly garage parking with direct private access to the office.
Sick and Safe Leave (2.83 hours/pay period) + 9 company-observed holidays.
Access to our Employee Assistance Program (EAP).
Complimentary snacks to keep you focused.
Friday lunch and shenanigans... on us!
State-of-the-art workspace.
Super cutting-edge technology.
24/7 access to a modern gym with Tonal and Peloton.
Community involvement.
Great team synergy.
Similar Jobs
What We Do
The leading force in the Microsoft cloud, Cloudforce creates, migrates, and maintains custom cloud solutions for businesses and government. In every engagement, Cloudforce serves as a trusted partner to help clients define and refine their technology needs. Cloudforce then crafts and deploys accessible, scalable, and secure solutions to help clients manage and grow their business in efficient and innovative new ways. Cloudforce staff live and breathe the Microsoft cloud, and provide every customer with the best technology strategy for their organization’s goals and challenges. Cloudforce prizes every business relationship as a new opportunity to connect, collaborate, and help enrich lives—across businesses, across communities, and beyond
