Why you’ll love working here:
high-performance, people-focused culture
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
optional post-retirement health and dental benefits subsidized at 50%
yoga classes, meditation workshops, nutritional consultations, and wellness seminars
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
HOOPP's information Technology teams deliver innovative technology solutions to help build a stronger financial future for the healthcare community. As an AI Enablement Business Partner, you will help shape the organization's AI roadmap, evaluate emerging AI platforms and technologies, as well as identify opportunities to create meaningful business value through AI.
Our Digital Workplace team supports Enterprise AI capabilities across the organization. As an AI Enablement Business Partner, reporting to the Director, Modern Workplace, you will build and enable solutions, pressure-test ideas quickly, decide what is worth pursuing, and help move promising work into production with the team. You will act as the bridge between what is technically possible with today’s AI tooling and what the business needs from concept to implementation.
We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo. This role is well suited to someone who combines technical depth with curiosity, sound judgment, product thinking, systems thinking, and a willingness to test new ideas. You will look beyond immediate symptoms, identify underlying needs, and develop solutions that are secure, sustainable, and valuable in delivering the pension promise. Success in this role requires the ability to navigate ambiguity, ask thoughtful questions, and turn emerging technologies into practical solutions that deliver measurable business impact.
What you will do:
Prototype and ship: Design and build working AI solutions spanning agents, MCP integrations, custom Skills, Copilot/agent extensions, and automations across commercial AI platforms, moving from idea to working proof of concept quickly while keeping governance and security in mind
Exercise judgment, not just output: Evaluate which AI use cases are worth building and which aren't, and be willing to say no or kill something that isn't working, rather than optimizing for volume of prototypes shipped
Partner with the business: Partner with business stakeholders and technical teams to uncover opportunities, bring clarity to ambiguous problems, and identify high-value use cases. Run discovery sessions, demo working solutions (not slideware), and rapidly test ideas to transform concepts into buildable AI solutions that deliver tangible business value
Build institutional memory: Maintain a use-case library of proven solutions, prompts, and agent configurations so good ideas compound instead of getting rebuilt from scratch
Hand off cleanly: Document your technical approach well enough that engineering can harden and scale it without you in the room, this role is about multiplying the team's output, not being the only person who can maintain what you built
Stay current and bring a point of view: Track the commercial AI landscape (new models, agentic tooling, MCP servers) and bring leadership genuine recommendations, not just news
Help where needed: Contribute where needed as part of a small, hands-on team, including occasional BA, engineering, or operational support work, while keeping the primary focus on AI enablement, prototyping, and scalable adoption
What you bring:
Ability to build trusted relationships with business and technical partners at all organizational levels, facilitate productive discovery conversations, and communicate complex concepts and recommendations clearly to both technical and non-technical audiences, including executives
A collaborative and accountable approach to delivery, including documenting and handing off solutions effectively, sharing knowledge, incorporating feedback, and supporting sustainable adoption across teams
In-depth hands-on experience implementing AI/ML or generative AI solutions across commercial platforms including Microsoft Copilot ecosystem, Claude (including Claude Code and Claude Cowork), ChatGPT Enterprise, Google Gemini, or similar
Demonstrated ability to navigate ambiguity, uncover the underlying need, and apply curiosity, creative problem-solving, and sound judgment to turn complex business challenges into practical solutions that can be tested, refined, scaled, or stopped
Practical experience with modern agentic AI concepts and responsible AI practices: autonomous agents, MCP (Model Context Protocol) integrations, custom Skills or tool-use extensions, and orchestrating across multiple AI tools
Working technical fluency with at least one of: Power Platform (Power Automate, Power Apps, Copilot Studio), API integration with LLM providers, or scripting/light development (Python, JavaScript, or similar)
Strong understanding of Microsoft 365 and how Copilot, Microsoft Graph, SharePoint, and Teams support enterprise AI solutions, along with the judgment to evaluate and use technologies outside the Microsoft ecosystem when appropriate
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
The expected annual base salary range for this role is: $103,000 - $153,000 CAD
The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.
This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.
This job posting is for a newly created role.
HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace human judgment and decision-making.
Skills Required
- Ability to build trusted relationships with business and technical partners at all organizational levels
- Ability to facilitate discovery conversations and communicate complex concepts clearly to technical and non-technical audiences, including executives
- Collaborative and accountable approach to delivery, documentation, knowledge sharing, feedback incorporation, and sustainable adoption
- In-depth hands-on experience implementing AI/ML or generative AI solutions across commercial platforms
- Experience with Microsoft Copilot, Claude, ChatGPT Enterprise, Google Gemini, or similar platforms
- Practical experience with autonomous agents, MCP integrations, custom Skills or tool-use extensions, and orchestration across AI tools
- Technical fluency with Power Platform, LLM provider API integration, or scripting/light development using Python, JavaScript, or similar
- Strong understanding of Microsoft 365, Copilot, Microsoft Graph, SharePoint, and Teams for enterprise AI solutions
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
What We Do
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees. We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation
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