AI-Driven Sales Conversion Operations Specialist

The Company:

Faraday Future is a California-based technology company focused on the design, engineering, and development of intelligent, connected electric vehicles and related artificial intelligence–enabled technologies.

Founded in 2014, the Company’s mission is to disrupt the automotive and technology industries by creating user-centric, technology-first experiences. The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. The Company aims to leverage the latest technologies and world’s best talent to realize exciting new possibilities across all of these lines. Faraday Future’s automotive business exemplifies its vision for luxury, innovation, and performance, while its FX strategy aims to introduce mass production models equipped with state-of-the-art luxury technology derived from the FF brand, targeted towards a broader market with middle-to-low price range offerings. FF is committed to redefining mobility through AI innovation. Join us in shaping the future of intelligent transportation and technology by creating something new, something connected, and something with a true global impact.

Your Role:

The AI-Driven Sales Conversion Operations Specialist will join the Content Commerce & Conversion Center as a hands-on individual contributor focused on three core responsibilities: (1) designing and tracking the day-to-day sales conversion workflows that move users from content and traffic into qualified leads, pre-orders, and sales handoffs; (2) running the conversion-oriented account operations across short-video, livestream, DM, private-domain, and email channels; and (3) embedding AI-driven marketing capabilities into every layer of the funnel so that AI becomes a quantifiable marketing ROI engine, not just an automation utility.

The defining positioning of this role is to reframe AI inside our sales conversion system — from "a tool we operate" to "the core engine that creates marketing value." AI is not here just to make us faster; it is here to do what human-only marketing cannot: 1:1 personalization at million-user scale, 5-second first response, 24/7 always-on coverage across global time zones, predictive intent capture, AI-search-era discoverability, content velocity from weekly to daily, and structural CAC reduction. One of your core success measures is to translate these AI capabilities into marketing ROI that is reviewable, repeatable, and visible to the CFO.

Key Responsibilities:

1. CEO Communications & Executive Narrative

• Develop the holistic CEO communication strategy across all internal and external touchpoints and drive its effective implementation.
• Lead the creation of high-level executive content including speeches, board-level materials, investor relations documents, keynote presentations, and enterprise-wide strategic narratives.
• Establish and maintain a unified, premium CEO voice that advances FFAI’s long-term strategy, market positioning, and competitive differentiation.
• Architect and scale the CEO’s thought leadership in EV, AI, Crypto, and Web3 through messaging frameworks and content strategy.
• Coordinate and support the CEO public appearances, media interviews, industry summits, and high-profile events with rigorous messaging, storytelling, and strategic positioning.
• Partner cross-functionally with PR, IR, Brand, and business leadership to align global messaging, Drive cross-functional alignment, and uphold executive narrative integrity.

1. CEO Office Strategic Operations

• Lead one or multiple global strategic projects, translate CEO vision into actionable solutions, leading to achieve the strategic business goals, define project execution blueprint (e.g.
• governance, priorities analysis, process, steering & operating mechanisms, etc.) to develop a clear and comprehensive project plan and to build working cross-functional collaboration.
• Responsible for the corporate global strategic planning with short and long-term business plan. Global Strategic Planning with a US, China and Middle East Market Focus.
• Collaborate with leading Chinese and American technology providers to integrate cutting-edge EV technologies into US-specific and Middle East customized products.
• Steering the resource utilization driven by FF global strategy with large scope, visibility and impact focusing on the organization’s overall objectives and initiatives.
• Responsible for the CEO Office operations, ensuring clarity, cadence, and execution discipline. Leading design and iteration CEO Office operating models, decision frameworks, and escalation mechanisms.
• Coordinate high-impact initiatives across leadership teams, ensuring alignment and accountability.
• Champion AI-driven workflow transformation to enhance decision-making velocity, content quality, and signal-to-noise ratio

1. BP (Business Partnership) & Execution Mechanisms

• Design, implement and lead the end-to-end operation of the Business Partnership (BP) governance framework as a core CEO Office mechanism to institutionalize strategy execution, accountability, and operational rigor.
• Align BUs objectives, operating plans, and resource allocation directly with the CEO’s top priorities, creating a closed-loop system from strategic intent to measurable business outcomes.
• Drive quarterly and annual CEO-level business reviews, ensuring clarity on progress, risks, and decisions.

Integrate CEO Office oversight into BP governance, establishing real-time feedback loops, performance accountability metrics, and intervention protocols to ensure execution rigor and alignment with corporate strategy.

Key Competencies

• CEO-level Executive Communication & Narrative Design
• Strategic Operations & Mechanism Architecture
• Cross-Functional Alignment & Execution Discipline
• Investor, Board & Crisis Communications
• AI-Driven Operational Leverage
• Absolute confidentiality, judgment, and professionalism

Basic Qualifications:

• Bachelor’s or Master’s degree in Business, Communications, Strategy, or related fields.
• 8+ years of experience in CEO Office, strategy, executive communications, operations, or consulting roles.
• Exceptional executive-level writing, storytelling, and presentation skills.
• Strong strategic thinking combined with hands-on operational execution.
• Proven ability to operate in ambiguity, high-pressure, and confidential environments.

Preferred Qualifications:

• Experience operating conversion-driven matrix accounts (KOC / dealer / sales-driven) at scale, including coordinating with external KOC partners or dealer networks.
• Experience supporting livestream commerce as part of a multi-person combat unit (host + product expert + DM responder + clip operator).
• Experience in robotics, automotive, smart hardware, consumer electronics, or other high-consideration / long-decision-cycle categories.
• Experience building AI agents (Claude, ChatGPT, Lindy, 11x.ai, or custom) for sales / SDR workflows — lead research, personalized outreach, meeting booking, or qualification.
• Experience operating GEO / AEO (Generative Engine Optimization / Answer Engine Optimization) — making products discoverable inside AI search and assistant answers.
• Awareness of FTC AI disclosure rules, CAN-SPAM, CCPA / CPRA in a marketing-operations context.

Salary Range:

($90,000-$110,000 DOE), plus benefits and incentive plans

Perks + Benefits

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.