AI-Driven Marketing Operations Analyst

What You'll Be Working On (Duties include but not limited to):

• Ambassador Program Management and Marketing Execution 
• Create and manage attribution mechanisms such as QR codes, UTM links, and other tracking tools to monitor Ambassador performance and impact. Build AI agents to do this at scale. 
• Oversee Ambassador payments and leverage building automation to ensure timely, accurate processing. 
• Leverage feedback and data insights to refine Ambassador outreach strategies  
• Use AI to automate the creation and production of content resources


• AI build & implementation 
• Collaborate with cross-functional teams to integrate AI tools and LLM-based systems  
• Write, test, and optimize prompts to improve model outputs across various use cases (e.g., customer support, internal tools, content generation) 
• Analyze system usage data to identify bottlenecks, improve workflows, and increase efficiency 
• Monitor performance of AI systems post-deployment and drive continuous improvement 


• Localized Outreach and Communication 
• Recognize, analyze, and adapt outreach strategies to align with regional communication styles  
• Support and innovate on-site marketing activations and event-based outreach alongside local site and event teams. 


• Other Responsibilities 
• Assist with data collection, implementation, and reporting at events and site locations 
• Provide creative solutions to support local events and ad hoc outreach opportunities. 
• Stay informed of best practices in grassroots marketing, patient engagement, and Ambassador program management to continually refine program effectiveness. 
• Ensure Ambassador-related processes are compliant and scalable, supporting organizational growth and geographic expansion. 

Scope of Role:

• Autonomy of Role: Team member has complete autonomy over work performed
• Direct Reports: No

Physical Requirements

• This role requires 100% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.  

Travel Requirements

• This role requires up to 20% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.  
• Type of travel required: ​National​ 

What You Bring (Knowledge, Skills, and Abilities):

• 2+ years of experience in marketing operations, healthcare marketing, or a related field. 
• Understanding of digital and traditional marketing tactics to engage patient populations effectively. 
• Experience developing AI agents and leveraging AI for workflow automation 
• Understanding of data privacy, security, and compliance considerations in AI deployment 
• Prior AI systems integrations with business tools like CRMs, knowledge bases, ticketing systems, or internal chatbots a plus 
• Exceptional project management skills—capable of handling multiple initiatives and deadlines simultaneously. 
• Proficiency with marketing tools and platforms (e.g., Canva, CRM systems, email marketing tools, and social media platforms). 
• Experience working in a fast-paced, mission-driven environment where adaptability and execution are key. 

Certifications, Education, and Experience:

• Minimum Bachelor’s degree in Technical or Marketing field. 
• Masters degree a plus. 

Benefits (US Full-Time Employees Only)

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match