AI Developer

We are looking for a driven and innovative AI Developer to join our AI Centre of Excellence at Manulife Asia based in Singapore. As part of our AI and Generative AI initiatives, you will play a pivotal role in developing and implementing advanced analytical solutions focused on building varies Generative AI solutions. Your work will be instrumental in helping us optimize Operations in Contact Center, Underwriting and Claims and enhance our Sales, Products and Services to meet customer needs effectively.

Position Responsibilities:

• Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to understand source data and utilize large datasets to prepare and optimize data for building Generative AI solutions using Open AI services to enhance our products and services and scaling it globally.
• Develop and implement advanced machine learning models to address complex business challenges, leveraging various algorithms and techniques, with a specific emphasis on utilizing Open AI services for building Generative AI solutions.
• Work closely with partners to gather requirements, design data models, and implement tailored solutions.
• Standardize processes, techniques, and tools into best practices for other data scientists and AI developers.
• Drive the adoption of data and AI driven solutions by influencing and partnering with key stakeholders.
• Innovate and explore creative methods to source and utilize structured and unstructured data for building data and AI driven solutions. Stay updated on industry trends and advancements in AI/ML, with a specific focus on leveraging OpenAI services to continuously enhance our products and services and scaling efforts.

Required Qualifications:

• An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field.
• Minimum of 3 years of experience utilizing data science to solve high-impact business problems, with a specific recent focus on building Generative AI applications.
• Proficiency in statistical analysis, machine learning, and data manipulation techniques, particularly in the context of understanding customers and scaling globally.
• Strong programming skills in languages such as Python, R, or SQL, with experience in engineering and relevant GenAI orchestration packages like LangChain, LangGraph, ADK, CrewAI and more.
• Practical experience with big data processing frameworks and platforms such as Azure, Databricks, Spark, with a focus on leveraging these technologies for building and scaling Generative AI solutions using OpenAI services.
• Excellent communication skills – able to translate sophisticated data science concepts to technical and non-technical partners, specifically within the context of building Generative AI solutions using OpenAI services and scaling across Asia.
• Track record of implementing AI solutions into production with tangible business value, particularly related to Generative AI solutions.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].