As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
You will report to R&D team and play a key role in designing and developing AI-enabled applications for Ciena’s Navigator Network Control Suite. Your work will directly contribute to enhancing network performance, automation, and operational efficiency through cutting-edge AI/ML solutions.
In this role, you will:
Design, develop, and deliver AI applications using Generative AI, LLMs, Classical ML, and Agentic AI techniques.
Collaborate with cross-functional teams to integrate AIOps capabilities into Ciena's Navigator platform.
Analyze large datasets to uncover actionable insights and support data-driven decisions.
Fine-tune and train AI models tailored to Ciena’s product and network application needs.
Participate in code reviews, testing, and deployment to ensure high-quality, scalable software.
Research the latest AI technologies and help define best practices for solution development and deployment.
The Must Haves:
Bachelor’s degree in Artificial Intelligence, Computer Science, Engineering, or a related field.
2+ years of experience in developing AI software, particularly for AIOps or Data Science use cases.
Hands-on experience with LLMs, transformers, agentic frameworks, and RAG (Retrieval-Augmented Generation) techniques.
Strong programming skills in Python, Java, or C++.
Experience with machine learning frameworks like TensorFlow or PyTorch.
Familiarity with cloud platforms (e.g., AWS, Azure) and containerization tools such as Docker and Kubernetes.
Proven experience building microservice-based software systems.
Strong grasp of network management protocols and principles.
Effective communicator with the ability to work independently and collaboratively.
Assets:
Experience with Ciena network management solutions.
Understanding of AIOps tools and practices.
A Master’s or advanced degree in a related field.
Passion for innovation, continuous learning, and solving complex problems.
#LI-FA
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor’s degree in Artificial Intelligence, Computer Science, Engineering, or a related field
- At least 2 years of experience developing AI software, particularly for AIOps or data science use cases
- Hands-on experience with LLMs, transformers, agentic frameworks, and RAG techniques
- Strong programming skills in Python, Java, or C++
- Experience with TensorFlow or PyTorch
- Familiarity with AWS or Azure
- Experience with Docker and Kubernetes
- Proven experience building microservice-based software systems
- Strong understanding of network management protocols and principles
- Master’s or advanced degree in a related field
- Experience with Ciena network management solutions
- Understanding of AIOps tools and practices
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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