AI Deployment Strategist

Broccoli is building the AI operating system for the $500B home services market.

We deploy AI across HVAC, roofing, plumbing, and other trades businesses to improve revenue, customer experience, and internal operations. Our product approach starts with deeply understanding how these companies actually run their businesses and then building the highest-value AI workflows to solve their biggest operational challenges.

Backed by top VCs, we recently closed a $25M Series A and are scaling quickly. We work with many of the largest PE-backed home services platforms in the country and expect to 5x headcount in 2026, creating a rare opportunity to join early and help shape how AI transforms an entire industry.

We are hiring our first AI Deployment Strategist to lead the rollout and expansion of Broccoli across our most strategic customers and build this function from the ground up.

This is a highly impactful role at the intersection of customer partnership, operations, analytics, and product strategy. You will work directly with executive teams at large home services platforms to deploy Broccoli, measure business impact, and identify opportunities to expand AI across their operations.

Because this is the first hire in the role, you will also help define how Broccoli deploys AI across enterprise customers. You will design the frameworks, reporting, and playbooks that become the foundation for a scaled deployment organization.

The insights you generate from working closely with customers will shape the future roadmap of the Broccoli platform, while the relationships you build will support long-term customer growth and expansion.

This role will involve occasional travel to customer locations to support deployments and strengthen executive relationships.

For candidates coming from top consulting firms, this role offers a chance to take the same skills used in strategy and transformation work and apply them inside a fast-growing AI company where you own the outcomes end-to-end.

• Lead deployments for strategic customers (ensuring successful rollouts by coordinating Broccoli’s onboarding, CSM, and engineering teams alongside customer stakeholders).

• Own executive-level reporting and conversations (including deployment updates, ROI business reviews, and discussions on future AI opportunities).

• Conduct customer-specific ROI analysis (evaluating revenue and cost data to quantify Broccoli’s impact).

• Drive customer expansion (identifying opportunities for customers to adopt additional Broccoli products and expand usage across their operations).

• Shape the product roadmap (serving as the voice of the customer by developing a deep understanding of customer operations, bringing their highest-priority needs back to Broccoli, and identifying new AI workflows that drive meaningful operational value).

• Build the deployment function (design the playbooks, reporting frameworks, and best practices that will scale Broccoli’s enterprise deployments as the company grows).

• Experience at a top consulting firm (typically at the Senior Consultant, Engagement Manager, or equivalent level), with a track record of leading projects and presenting to executive stakeholders

• Strong program and project leadership skills, including experience coordinating complex implementations or transformation initiatives

• Excellent executive communication, including the ability to distill complex operational data into clear insights and lead discussions with senior stakeholders.

• Strong analytical ability, including comfort working with operational and financial data to quantify business impact.

• High ownership mindset, with a track record of driving initiatives from idea through execution and measurable outcomes.

• Excited to work in person in San Francisco

• Bonus: Prior startup experience.

Note: Compensation will vary based on experience.

Broccoli is building a category-defining company in a massive market. We move fast, work collaboratively, and give people real responsibility early. This role is for builders who want to shape the company as it scales.