AI & Data Technology Delivery Manager

Job Description
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is on a mission to revolutionize the firm's data and analytics journey, ensuring data quality, integrity, and security while utilizing it to promote decision-making. The CDAO harnesses AI and machine learning technologies to support commercial goals, develop new products, and enhance risk management. The Machine Learning Center of Excellence (MLCOE) is a leading AI & ML team that tackles real-world financial problems using the company's unique datasets and systems. The Time Series & Reinforcement Learning team (TSRL) within MLCOE is a dedicated group of ML engineers and former traders, focused on building AI systems across all JPMorgan's lines of business. This role provides a unique opportunity to tackle complex challenges that significantly transform the bank
As a Technical Program Manager in Corporate Sector under AI/ML and Data Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively navigate cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing timelines while mitigating risks and addressing roadblocks
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Partner across the AI/ML and Data Platforms (AMDP) organization, Chief Data & Analytics Office (CDAO) organization, Infrastructure Platforms (IP), and Lines of Business/Corporate Functions (LOB/CF) technology groups to deliver on program objectives.
• Be a culture carrier, connecting the organization to the firm's guiding principles

Required qualifications, capabilities, and skills

• 4+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders.
• Strategic, organizational thinker with a track record of strengthening program governance and controls within a large organization
• Experience with the tools used to produce governance documentation, stakeholder communications, and track program metrics (PowerPoint, MS Project, Excel)
• Strong analytical, conceptual, and problem-solving ability
• Excellent interpersonal (verbal and written) communication skills with the ability to coach others in the best ways to present and explain information concisely tailored to the target audience

Preferred qualifications, capabilities, and skills

• Able to influence across virtual teams and disparate stakeholder groups
• Assertive (yet diplomatic) personality with the ability to lead, influence and motivate others

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.