Job Description Summary
#LI-HybridAs an AI & Data Solutions Manager, you will drive the company’s data and AI strategy, integrating advanced analytics and digital innovation to shape how we engage with customers and make business decisions. Your role will combine strategic thinking, hands-on analytics, and collaboration across commercial and cross-functional teams to deliver data-driven insights and solutions that make a measurable business impact.
Job Description
Key Responsibilities:
Lead the integration of AI technologies into analytics workflows to enhance predictive insights and operational efficiency.
Translate business needs into actionable, data-focused initiatives and deliver clear, insight-based recommendations.
Collaborate with cross-functional stakeholders and Therapeutic Area Heads to develop end-to-end analyses, from data gathering to visualization.
Partner with external vendors to strengthen data infrastructure and reporting capabilities, including Power BI.
Define KPIs and develop performance tracking tools that improve customer engagement and experience.
Cooperate closely with the Digital & Innovation team to create new tools and data-driven solutions for key brands.
Identify and integrate new data sources, ensuring accuracy, completeness, and accessibility of local datasets.
Proactively recommend analytical solutions and innovations that support strategic goals within Business Excellence & Execution.
Role Requirements:
Master’s degree in a quantitative field (e.g., Statistics, Computer Science, Data Science, Economics, or Mathematics).
Strong analytical mindset with proven experience in large data set management, data integration, and CRM analytics.
Advanced knowledge of Power Query and Power BI.
Experience working on both backend (data modelling, transformation) and frontend (dashboard design, visualization).
Proven track record in creating, optimizing, and managing interactive dashboards to support business decision-making.
Ability to translate complex analysis into clear business insights and strategic recommendations.
Experience in AI-driven initiatives, digital analytics, and performance optimization.
Demonstrated strategic thinking, change management, and influence without authority.
Fluent English (written and spoken); local language proficiency is a plus.
Commitment to Diversity and Inclusion:
Novartis is committed to building an exceptional, inclusive workplace that reflects the diversity of the patients and communities we serve.
Skills Desired
Bi (Business Intelligence), Business Analysis, Business Dashboards, Capacity Planning, Cooling Systems, Customer Acquisition Strategies, Customer Retention, Customer Service, Data Extraction, Data Quality, Management Skills, Merchandising, Performance Measurement, Salesforce Crm, Security Policies, Self-MotivatedTop Skills
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
