Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
As Executive Assistant, you will provide reliable, well-organized executive support that enables the SVP to focus time and energy where it matters most. Requirements are targeted: calendar and travel management, coordination with ELT-level EAs across the organization, and ensuring in-person engagements — meetings, and off-sites — are set up and run seamlessly. The role carries inherent exposure to highly confidential information, which requires consistent discretion and professional judgement.
As Chief of Staff Associate, you will work directly with the VP, Business Operations and Chief of Staff (CoS) You will be a genuine thought partner: given minimal context, you will be expected to build out, complete, and in some cases own work that would otherwise sit with the CoS.
Job Responsibilities:
Executive Support
Manage the SVP’s calendar end-to-end, including prioritization of competing demands and proactive horizon planning.
Coordinate domestic and international travel arrangements, including itineraries, logistics, and expenses.
Process expenses accurately and in line with Wiley policy.
Act as primary liaison with ELT-level EAs to align calendars, schedule cross-functional meetings, and coordinate logistics for joint sessions.
Own end-to-end logistics for in-person engagements — meeting rooms, catering, materials, AV — ensuring nothing falls through.
Handle confidential communications and correspondence with the professionalism and discretion expected at SVP level which may include acting with imperfect or no information.
Chief of Staff Associate Support
Support CoS on range of strategic and operational priorities by building out details and driving execution across the BU.
Develop an understanding of the BU strategic framework and use this context to sharpen your own outputs and anticipate needs.
Receive briefs, incomplete drafts, or minimal context and translate them into polished, audience-ready outputs with limited follow-up.
Support preparation of communications, briefing notes, presentations, and strategic documents for the SVP, AIDA leadership, and broader Wiley stakeholders.
Assist with tracking and monitoring key priorities, actions, and commitments across the business units’ portfolio.
Coordinate preparation for key governance rhythms (e.g. including leadership team meetings, off-sites, and operating reviews) covering logistics, pre-reads, and follow-up actions.
Over time, take on increasing ownership of CoS workstreams as trust and capability develop.
Required Qualifications:
Proven experience supporting a senior executive at SVP or C-suite level, including complex calendar and travel management, in a fast-paced, ambiguous, and changing environment.
High level of discretion — comfortable handling confidential information as a matter of course.
Exceptional written communication skills: able to draft, structure, and edit documents quickly and to a high standard.
Strong organizational and prioritization skills — able to manage multiple competing demands without losing focus.
Analytical and structured thinking: able to take ambiguous input and produce clear, logical output.
Confident working with minimal direction and completing tasks without step-by-step guidance.
Proven ability to build strong working relationships with senior stakeholders and peer coordinators.
Demonstrated use of AI in daily work
Preferred Qualifications:
Experience working in or alongside a Chief of Staff, strategy, or business operations function.
Exposure to fast growing and scaling environments.
Familiarity with program or portfolio tracking tools and executive communication platforms.
Desire to grow this into a strategic role.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
73,400 USD to 102,600 USD #LI-JG1Skills Required
- Proven experience supporting a senior executive at SVP or C-suite level
- High level of discretion handling confidential information
- Exceptional written communication skills (draft, structure, edit documents quickly and to a high standard)
- Strong organizational and prioritization skills
- Analytical and structured thinking to translate ambiguous input into clear output
- Ability to work confidently with minimal direction
- Proven ability to build strong working relationships with senior stakeholders and peer coordinators
- Demonstrated use of AI in daily work
- Experience working in or alongside a Chief of Staff, strategy, or business operations function
- Exposure to fast-growing and scaling environments
- Familiarity with program or portfolio tracking tools and executive communication platforms
- Desire to grow this into a strategic role
What We Do
Learning House was founded in 2001 to aid small independent schools in building distance learning programs that serve the needs of
