AI Creative Services Specialist

Wholesale distribution is a $10T+ industry — and most of it still runs on fax, spreadsheets, and legacy ERPs. We're here to change that.

WizCommerce is the AI Operating System for B2B Trade. We build AI-native commerce solutions that sit on top of the ERPs distributors already use — no rip and replace, no 12-month implementations. Just real transformation, fast.

Our platform combines an AI-native CRM, B2B website builder, embedded finance, and AI co-workers (order entry, quoting, content) into one unified system built for how wholesale actually works.

The results speak for themselves:

• 180% Net Revenue Retention

• 4X YoY ARR growth

• 400% growth in customers with >$50K ACV

• 95% implementation success rate (vs. an industry average of 30%)

We serve 150+ customers across North America — from Jaipur Living to Loloi — and we're a fast-growing team backed by Peak XV Partners, Blume Ventures, Alpha Wave Global, and others.

If you want to build category-defining software in a massive, underserved industry — with a team that has genuinely lived the problem — WizCommerce is the place to be.

Our product ecosystem includes:

• WizOrder: AI-powered, mobile-first ordering system for B2B order journeys—even offline.

• WizShop: AI-driven, 24/7 self-service B2B ecommerce platform.

• WizStudio: AI-powered creative platform generating studio-quality lifestyle imagery.

• KAI: Industry's first AI-powered sales assistant with RAG, customer intelligence, and workflow automation.

• WizCRM & WizPay: AI-enhanced CRM and flexible B2B payment solutions.

• WizAgent (Roadmap): Agentic marketplace where autonomous AI agents facilitate B2B transactions.

Responsibilities:

Creative Quality Control & Standards

• Own final QC for all client-facing creative outputs (product visuals, catalogues, campaign assets)

• Define category-specific quality benchmarks (Furniture, Home Decor, Gifting, Apparel)

• Build and maintain SOPs for creative review and grading

• Ensure brand alignment, consistency, and commercial readiness

• Reduce rework cycles and improve first-pass approvals

AI-Enabled Production Management

• Work on aesthetic standards, brand nuances, and prompt optimisation

• Create structured workflows for scalable catalogue creation

• Improve generation quality through better prompts, templates, and QA loops

• Track production velocity and turnaround times

Personalised Catalogue Creation at Scale

• Lead creation of customised sample catalogues for prospects and trial users

• Collaborate with Sales to tailor assets to ICPs

• Build repeatable frameworks/templates for faster turnaround

• Ensure high-impact creative output during trial to drive conversion

 Client-Facing Ownership

• Serve as the primary delivery contact for DFY clients

• Conduct onboarding and creative alignment calls

• Translate client briefs into structured internal execution plans

• Manage feedback cycles and revisions efficiently

• Ensure clients consistently perceive value

Process & Metrics Ownership

Define and track key metrics including:

• Output quality score

• Turnaround time

• First-pass approval rate

• Renewal rate (DFY clients)

• Gross margin of DFY services

Continuously optimise systems for scalability and efficiency.

What We’re Looking For

• 1.5 years experience in creative production, studio operations, or agency delivery

• Strong background in product photography, catalog production, or e-commerce content

• Strong aesthetic judgment and attention to detail

• Comfortable working with international clients

• Highly structured, process-driven, and documentation-oriented

• Strong ownership mindset

Nice to Have

• Experience with AI-powered creative tools

• Experience in D2C or marketplace-driven brands

• Exposure to Furniture, Home Decor, Apparel, or Lifestyle categories

• Background in both client servicing and creative production

Success in This Role Looks Like

• Higher trial-to-paid conversions through strong sample deliverables

• Reduced creative rework and faster turnaround

• Improved DFY renewals and expansion revenue

• Clear, documented systems that allow growth without quality drop

Role location: Bengaluru

Website Link: https://www.wizcommerce.com/