What we’re looking for
We’re looking for a curious, creative and highly organized AI Content Operations Manager to help build the next generation of Insider One’s global content marketing function.
Reporting to the VP, Marketing, Brand and Communications, you will act as both the architect and operator of our AI-powered content engine. You will design the agents, automations and workflows that help us create high-quality content faster and deploy it consistently across the business.
This is not a traditional content marketing role. You will combine strong editorial judgement, campaign thinking and hands-on AI expertise to deliver content across social media, video, blogs, GEO, executive communications, internal communications, external communications and integrated campaigns.
What You Will Do
- Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution.
- Review and edit all marketing content using your best judgement and taste, and subject matter expertise.
- Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications.
- Own the day-to-day operation of Insider One’s AI-powered content engine.
- Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency.
- Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams.
- Repurpose and personalize core content across different channels, formats, audiences and regions.
- Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective.
- Establish practical governance and quality assurance processes for AI-generated content.
- Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation.
- Measure content and workflow performance, using insights to improve output and efficiency continuously.
- Roll up your sleeves and execute, moving confidently between strategy, systems building, editing and execution.
What You Will Need
- 5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology.
- Demonstrable experience using generative AI tools in a professional marketing environment.
- Experience building AI workflows, automations, agents or repeatable content production systems.
- Excellent writing, editing and editorial judgement across multiple formats and audiences.
- Strong understanding of campaign development and cross-channel content delivery.
- Experience working with senior executives and translating complex ideas into clear, compelling communications.
- Knowledge of SEO, GEO and modern content performance best practices.
- Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment.
- Strong stakeholder management skills and a collaborative approach to working across teams.
- A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working.
- Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage.
- Comfortable balancing automation with human creativity, judgement and accountability.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
Skills Required
- 5+ years of experience across content marketing, campaign marketing, editing or related field
- Experience within B2B SaaS or technology
- Demonstrable experience using generative AI tools in a professional marketing environment
- Experience building AI workflows, automations, agents or repeatable content production systems
- Excellent writing, editing and editorial judgement across multiple formats and audiences
- Strong understanding of campaign development and cross-channel content delivery
- Experience working with senior executives and translating complex ideas into clear communications
- Knowledge of SEO, GEO and modern content performance best practices
- Excellent project management skills and ability to manage multiple priorities in a fast-paced global environment
- Strong stakeholder management skills and collaborative approach
- A systems mindset with curiosity and confidence to experiment and challenge ways of working
- Familiarity with APIs, automation tools, AI platforms or marketing technology
- Comfortable balancing automation with human creativity, judgement and accountability
Insider One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.
-
Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
-
Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
-
Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.
Insider One Insights
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
.jpg)
