AI & Cloud Services Professionals

Posted 46 Minutes Ago
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Toronto, ON, CAN
In-Office
81K-106K Annually
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Deploy, integrate, test, troubleshoot, and tune cloud, network, telecom, and software systems for customers. Automate integration and operational workflows using scripts, APIs, AI, and LLM-enabled applications. Prepare data, validate AI recommendations, monitor automation quality, resolve defects, document results, and follow security, privacy, safety, and responsible AI requirements while collaborating with technical stakeholders.
Summary Generated by Built In
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About this opportunity
Join Ericsson in Canada as an AI & Cloud Integration Engineer. Apply your engineering experience to customer delivery across networks, cloud, software, automation, data, and AI. You'll support end-to-end integration and build practical technical expertise.
What you will do• Support deployment, upgrades, troubleshooting, and performance tuning across systems and network environments.• Configure products and integrate systems for customer delivery; prepare and run system, module, and acceptance tests, analyze results, resolve issues, and document outcomes.• Use scripts and APIs to automate repeatable integration, testing, data-processing, and operational tasks. Maintain code with version control.• Work with customer and internal teams to identify useful opportunities for automation and AI. Contribute to workflows such as log summaries, incident triage, or test ideas using approved tools and data.• Check AI-generated recommendations against source data and engineering evidence. Communicate uncertainty and keep operational decisions accountable to people.• Prepare and interpret data; monitor automation quality and impact, address defects and risks, and share reusable scripts, tests, and lessons learned.• Follow security, privacy, safety, and responsible AI requirements.
The skills you bring• At least three years of relevant experience in system integration, telecom or IT service delivery, deployment, system testing, or a related engineering role. Transferable experience from other industries is welcome.• A bachelor's degree in engineering, computer science, telecommunications, or a related field-or equivalent practical experience.• Understanding of IP networking and DNS; experience with Linux, a cloud platform such as AWS or Azure, and containers such as Kubernetes or OpenShift.• Professional experience writing or maintaining Python and/or Shell/Bash scripts; working knowledge of APIs, databases, SQL, Git, and JSON or YAML.• Experience building LLM-enabled applications, tool-calling workflows, or AI agents. Practical use of an LLM or AI coding assistant, including checking outputs and understanding limitations.• Ability to identify a focused automation or AI opportunity, explain benefits and risks, and validate results. Production AI ownership is not required.• Experience testing and integrating systems, diagnosing issues, and collaborating with technical stakeholders. Good written and verbal communication and sound judgment with sensitive data.• Ansible, CI/CD, PostgreSQL, telecom/OSS/BSS/5G, data pipelines, observability, automated testing, or model evaluation experience is an asset, not a requirement.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Important Information: At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
Primary country and city: Canada (CA) || Toronto (Country/ City)
Job details: Services Professionals
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is:
• Toronto: $80,500 CAD - $105,525.00
Short-Term Variable Compensation Plan (STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

Skills Required

  • At least three years of relevant experience in system integration, telecom or IT service delivery, deployment, system testing, or related engineering
  • Bachelor's degree in engineering, computer science, telecommunications, or a related field, or equivalent practical experience
  • Understanding of IP networking and DNS
  • Experience with Linux
  • Experience with a cloud platform such as AWS or Azure
  • Experience with containers such as Kubernetes or OpenShift
  • Professional experience writing or maintaining Python and/or Shell/Bash scripts
  • Working knowledge of APIs, databases, SQL, Git, and JSON or YAML
  • Experience building LLM-enabled applications, tool-calling workflows, or AI agents
  • Practical use of an LLM or AI coding assistant, including checking outputs and understanding limitations
  • Ability to identify automation or AI opportunities, explain benefits and risks, and validate results
  • Experience testing and integrating systems, diagnosing issues, and collaborating with technical stakeholders
  • Good written and verbal communication and sound judgment with sensitive data
  • Experience with Ansible, CI/CD, PostgreSQL, telecom/OSS/BSS/5G, data pipelines, observability, automated testing, or model evaluation

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Retirement Support — An automatic employer contribution of 3% plus up to 4% in matching is outlined for U.S. employees, enabling a potential 7% total employer contribution subject to plan rules. Feedback suggests this is a standout element of the package.
  • Leave & Time Off Breadth — The U.S. package specifies at least 15 vacation days for new hires, up to 3 personal days, 11 holidays, and 80 hours of sick time, with flexibility noted in taking time away. Feedback suggests time‑off breadth and usability are strong points.
  • Parental & Family Support — Published materials describe up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay, subject to eligibility. Feedback suggests these policies provide meaningful support for families.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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