AI Client Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

At BSI, we're actively involved in shaping thinking and creating solutions for the application and integration of AI as a force for good, accelerating progress to a better society and a sustainable world.

We are thrilled to be sharing this new position within our AI business unit as an Artificial Intelligence Auditor (internally known as Client Managers). This role offers exposure to a wide range of AI and the opportunity to travel ensuring no two days are the same but that you still get that crucial work/ life balance. Take a look at the description below to see if this is a role you would to come and do as a part of our quest to ensuring ethical AI.

Job Title:      Artificial Intelligence AI Client Manager

Reports to:   AI Operational Delivery Lead

Location:      India

Home based, with up to 40% field-based travel to clients.

BSI is unable to provide visa sponsorship for this vacancy.

Applicants must have a good level of reading, writing and speaking both English and the local language(s).

About BSI

BSI (British Standards Institution) is a global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. The BSI Regulatory Services (RS) team ensures consumer safety through conformity assessments, while supporting timely market access for their clients' products globally.

About the role

The AI Client Manager (AI Management Systems, AIMS) will be a member of the AI BU Operational Delivery Team and will work closely with clients’ AIMS functional representatives in performing the necessary assessment of their AIMS capabilities. They will also work closely with the AI Notified Body and AI Operational team members for the delivery of AI services and Certification maintenance, in line with regulatory requirements.

Purpose of the position

• The role of the AIMS Auditor will be to work with BSI clients globally in auditing their AI Management System processes, capabilities, standards and policy adherence in line with ISO/IEC 42001. They then create an audit report & present it to the client.

• They will need to work collaboratively with the wider AI team to ensure integrity of the certification schemes and services provided to the clients, and provide specialist regulatory, operational and strategic support for AIMS services.

Key Responsibilities & Accountabilities

• Ensure that customers’ business needs are met, prepare audit reports and deliver findings to clients to ensure client understanding of the audit decision and of any non-conformities identified.

• Recommend the issue, re-issue or withdrawal of certificates.

• Continually demonstrate a professional and engaging approach whilst auditing clients.

• Lead audit teams as required, adequately briefing team members to maintain quality of service and effective working relationships.

• Maintain and enhance appropriate professional qualification status in relevant disciplines.

• Be an active member of the AIMS 42001 Operational Delivery Team and proactively engage with peers and key stakeholders to ensure continual improvement.

• Collaborate with AI Technical Specialists in performing assessments where deep AI expertise is required.

Person Specification

Knowledge and Experience 

Essential Criteria

• Four years of industry professional experiences in Artificial Intelligence, Information Technology, Engineering, Data Protection or Cybersecurity) with a minimum of 2 years industry experience in AI.

• Knowledge on implementation, maintenance or auditing Management Systems used in industries (such as ISO 27001, ISO 27701, ISO 9001, ISO 13485, ISO 14001).

• Good knowledge of ISO 17029 (validation of claims) and statistic & population sample.

• Understanding of the processes used for software development lifecycle.

• Broader understanding of and experience in certification schemes, evaluation criteria and AI terminology.

• Ability to interpret International and National standards & guidelines for the design, manufacture, and regulation of AI.

• Excellent report writing and communication skills. Excellent English skills

• Previous experience in accredited schemes.

• Fluent language skills in English and for the relevant location.

Skills and Abilities 

Essential Criteria

• Team player, relationship building with clients and internal BSI teams.

• Excellent interpersonal and communication skills, both written and oral, internally and externally and at junior and senior levels.

• Proficiency in the English language (written and verbal).

• Ability to communicate horizontally and vertically within the organisational structure, and externally with BSI clients.

• Proven track record of managing difficult technical decisions and communicating them to key stakeholders.

• Ability to understand, interpret, and explain legislation.

• Ability to adapt to challenging situations whilst maintaining strict adherence to statutory requirements.

• Working with clients, home based with up to 40% field-based travel to clients.

Qualifications:

Essential Criteria

• University Academic degree qualification or equivalent (Bachelors minimum) in artificial intelligence, engineering, data science, robotics, automotive, cybersecurity, or similar.

Desired Criteria

• Post graduate qualification in Artificial Intelligence techniques, Biometric Identification, Robotics or similar.

Personal Qualities/ Aptitudes 

Essential Criteria

·        Conceptual and analytical thinking, efficiency and results orientation.

·        Ability to work independently with minimal supervision; self-motivated, proactive and results-orientated.

·        Customer orientated with a focus on efficiency and delivery.

·        Ability to work remotely in a fast pace, agile team.

#LI-REMOTE

#LI-BH

Do you believe the world deserves excellence?

As the leading global business standards company BSI helps 80,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.

Our Excellence Behaviours:

Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.