The AI Business Analyst & Functional Lead is a member of the AI team and serves as the primary connection point between the AI team and the business units across the Bank. This role focuses on understanding how the business works, identifying where AI and automation can make a real difference, and making sure the right work gets prioritized and clearly defined before any solution is built.
This role is primarily focused on discovery and planning, with occasional delivery work. The ideal candidate is a strong communicator who is comfortable leading conversations with business stakeholders at all levels, asking the right questions, and translating what they learn into well-documented processes and clearly scoped use cases. They are organized and detail-oriented, capable of managing a backlog of AI initiatives and keeping work moving from idea to handoff. They should understand enough about how AI and automation work to have credible conversations with both business teams and technical colleagues. Just as important, this person is genuinely excited about what AI can do and has a natural ability to get others thinking about the possibilities. Comfort working in a regulated environment is essential.
Responsibilities:
- Lead discovery conversations with business units to identify, evaluate, and document AI and automation opportunities
- Develop detailed documentation of complex business processes to support solution design and delivery
- Manage the AI use case backlog, including intake, prioritization, scoping, and status tracking
- Define requirements, success criteria, and scope for AI initiatives in collaboration with business and technology stakeholders
- Serve as the ongoing point of contact for business units throughout the lifecycle of an AI initiative
- Shepherd larger AI initiatives through the Bank's formal project management process, coordinating across teams to keep things moving
- Help business teams build confidence in AI and understand how it can support their work
- Actively promote awareness of AI capabilities across the Bank, helping teams see what's possible and sparking curiosity about how AI can change the way they work
- Perform other duties as assigned
Required Qualifications:
- 5-8 years of experience in a business analyst, product, or functional lead role within a technology or AI-driven initiative
- Demonstrated experience leading business discovery, requirements gathering, or process documentation efforts
- Strong communication and facilitation skills with the ability to work effectively across all levels of an organization
- Ability to think critically about business problems and translate them into clearly defined, actionable scopes of work
- Strong attention to detail and comfort working with ambiguity in a fast-moving environment
- Familiarity with AI and automation concepts sufficient to have informed conversations with both business and technical teams
- Comfortable working in a regulated environment where accuracy and compliance matter
- Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, Engineering, or a related field
- Minimum 5 years of relevant U.S.-based experience
Preferred Qualifications:
- Experience managing a backlog or pipeline of work, including prioritization and stakeholder coordination
- Familiarity with backlog management or project tracking tools such as Asana or AdaptiveWork
- Experience with process mapping or process improvement methodologies
- Experience working in a regulated industry such as banking, finance, or insurance
This position is on-site in Oklahoma City and requires residency within the area to be considered.
Qualifications Education Required Bachelors or better. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5-8 years of experience in a business analyst, product, or functional lead role within a technology or AI-driven initiative
- Demonstrated experience leading business discovery, requirements gathering, or process documentation efforts
- Strong communication and facilitation skills with the ability to work effectively across all levels of an organization
- Ability to think critically about business problems and translate them into clearly defined, actionable scopes of work
- Strong attention to detail and comfort working with ambiguity in a fast-moving environment
- Familiarity with AI and automation concepts sufficient to have informed conversations with both business and technical teams
- Comfortable working in a regulated environment where accuracy and compliance matter
- Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, Engineering, or a related field
- Minimum 5 years of relevant U.S.-based experience
MidFirst Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.
-
Healthcare Strength — Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
-
Retirement Support — A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
-
Leave & Time Off Breadth — Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.
MidFirst Bank Insights
What We Do
MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.
.jpg)
