Step into the role of AI - Automation & Process Improvement Lead and transform Global Card Operations by unleashing the power of Alteryx, UiPath, Pega, Tableau, and AI to automate, visualize, and innovate. Be the driving force behind smarter processes, seamless solutions, and impactful change across the business.
As the AI - Automation & Process Improvement Lead within the Global Card Operations teams, you will leverage tools such as Alteryx, UiPath, Pega, and Tableau, along with artificial intelligence (AI), to automate manual processes, create data visualizations, solve problems, and enhance processes.
Job Responsibilities:
- Learn and understand Global Card Operations processes in order to identify inefficiencies and opportunities to improve processes
- Leverage tools like Alteryx, UiPath, Pega, etc. and AI to automate manual processes
- Leverage Tableau to create dashboards and other data visualizations
- Engage with business partners across CIB to solve issues and implement solutions
- Interact with stakeholders to share upcoming enhancements, accomplishments and obtain feedback
- Recognize and act on opportunities to improve processes
- Ensure all the risk and control requirements are adhered to and we maintain an audit ready environment
Required qualifications, capabilities and skills:
- Experience automating processes with tools like (Alteryx, UiPath, Pega, etc.)
- Experience in (or ability to learn) Tableau for data visualization
- Excellent teamwork and ability to build strong working relationships
- Ability to work under pressure, prioritize, and meet tight deadlines
- Ability to work independently and within a group on various projects
Preferred qualifications, capabilities and skills:
- Knowledge of VBA coding in Excel, VBScripts, Python and iRecs
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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