AI & Automation Engineer

Posted 15 Days Ago
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Seattle, WA, USA
In-Office
130K-185K Annually
Senior level
Financial Services
The Role
Build and maintain integrations and automations connecting CRM, Microsoft 365, e-signature, custodial/banking systems and reporting. Use LLMs (Claude) and automation tools to extract, process, and verify document-heavy workflows with human-in-the-loop review, monitoring, and auditability, within security and compliance frameworks. Partner across teams and help set AI/automation standards.
Summary Generated by Built In

Who We Are

At Freestone, we believe in making a meaningful difference by focusing on what truly matters to our clients. With a 26-year history of consistent growth and success, we are an independent wealth and asset management firm with over $14 billion in assets under management. Headquartered in Washington, with a team of over 120 professionals, we are dedicated to delivering a highly personalized experience that combines intelligent, thoughtful advice with unique investment strategies and comprehensive financial planning.

About the Role

We are seeking an AI & Automation Engineer to join Freestone’s Technology and Operations team in Seattle. Your mission is to connect the firm’s systems and automate the manual, document-heavy work that runs across them, building integrations between our CRM, Microsoft 365, e-signature, custodial and banking systems, reporting, and using AI to automate the workflows that ride on top of them.

This is a hands-on role at the intersection of systems integration and applied AI. You will build and maintain reliable connectors over REST APIs and webhooks and use large language models, primarily through tools such as Claude, to automate work that has resisted traditional automation. To be successful these builds require strong verification, appropriate human review, and full auditability, within the firm’s security and compliance framework.

Key Responsibilities

  • Build and maintain integrations between the firm’s core systems CRM, Microsoft 365 and SharePoint, e-signature, custodial and banking platforms, and reporting, using REST APIs, webhooks, and related interfaces.
  • Use AI tools such as Claude to automate document-heavy workflows, including extracting information from signed forms, populating and processing PDFs.
  • Partner across departments to identify manual workflows across the firm and deliver automated solutions that save time and reduce error.
  • Deploy and maintain automations with strong validation, human-in-the-loop review, monitoring, and audit trails, within the firm’s data-governance, security, and compliance framework.
  • Work with the firm’s software engineering team to build on existing systems and help set standards for how Freestone applies AI and automation.

Qualifications and Skills

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.
  • 5+ years of software engineering, integration, or automation experience, ideally in financial services or another regulated industry.
  • Proficiency in Python and/or C#/.NET.
  • Strong systems-integration experience building connectors over REST APIs, webhooks, and OAuth, including workflow automation tools such as Power Automate.
  • Experience integrating with core business systems, including:
    • CRM platforms
    • Microsoft 365, including the Graph API, SharePoint, and OneDrive
    • E-signature platforms such as DocuSign
    • Custodial, banking, and other financial vendor APIs
  • Strong systems-integration experience building connectors over REST APIs, webhooks, and OAuth, including workflow automation tools such as Power Automate, such as Claude, including prompt engineering, structured outputs, document extraction, and retrieval-augmented generation, with sound judgment about building in verification and human review where accuracy matters.
  • Solid data fundamentals, including SQL.
  • A strong security and data-governance mindset for handling sensitive client and financial information.
  • Strong analytical and process-design skills, able to map a manual workflow end to end and reimagine it as a reliable, automated process.
  • Enjoys fast-paced work environments and having ownership over projects.
  • A keen eye for detail; efficient and highly productive.
  • Flexible and level-headed, with strong organizational and project management skills.

Why Join Us?

  • The expected annual base salary for this position is $130,000–$185,000, depending on experience and skill set. In addition, the position is eligible for a discretionary bonus based on company and individual performance.
  • Comprehensive benefits include medical, dental, vision, and prescription coverage, 401(k) matching, life and disability insurance, long-term care, parental leave, accidental death insurance, and flexible spending.
  • Generous paid time off - 17 days of PTO to start, 10 paid holidays, and Summer Fridays.
  • Meal perks, company events, team celebrations, and more.
  • A collaborative, fun, and supportive culture where you’re encouraged to innovate and grow.

Our Core Values 

  • Commitment: Passion, integrity, and energy in every action. 
  • Collaboration: Together, we are stronger, smarter, and more innovative. 
  • Continuous Improvement: Dedicated to growth—for clients and ourselves. 

Freestone is an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.   

We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.   

For information about our privacy practices, including disclosures for California residents, please see our Privacy Notices. 

Skills Required

  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience
  • 5+ years of software engineering, integration, or automation experience
  • Experience in financial services or another regulated industry
  • Proficiency in Python
  • Proficiency in C# and .NET
  • Systems-integration experience building connectors over REST APIs, webhooks, and OAuth
  • Experience with Power Automate or similar workflow automation tools
  • Experience integrating with CRM platforms, Microsoft 365 (Graph API, SharePoint, OneDrive), and DocuSign
  • Experience integrating with custodial, banking, or other financial vendor APIs
  • Experience using AI/LLM tools such as Claude, including prompt engineering, structured outputs, document extraction, and RAG
  • Solid data fundamentals, including SQL
  • Strong security and data-governance mindset for handling sensitive client and financial information
  • Strong analytical and process-design skills to map and automate manual workflows end-to-end
  • Strong organizational and project management skills, attention to detail, and ability to own projects in a fast-paced environment
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The Company
HQ: Seattle, WA
98 Employees
Year Founded: 1999

What We Do

Freestone is an independent, fee-only wealth advisor to select high net worth individuals and families. We offer a full suite of services to help protect, grow and transfer your wealth and address all aspects of your financial life, giving you the freedom to focus on what truly matters.

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