ABOUT US:
PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.
ROLE OVERVIEW:
We are looking for an AI & Automation Engineer to drive intelligent automation across our business and operational processes by leveraging AI, data analytics, and modern automation tools. This role focuses on applying AI practically and at scale to reduce manual effort, improve decision-making, and enhance operational efficiency.
You will work closely with operations, product, and technology teams to identify automation opportunities, build AI-enabled workflows, and transition successful pilots into production-ready solutions.
WHAT YOU’LL DO:
AI-Driven Automation & Process Optimisation
- Identify, design, and develop scalable AI-enabled automation and machine learning (ML) models to streamline and optimise operational processes & workflows.
- Build and support automation workflows using RPA, APIs, open source scripts, and low-code platforms to improve operations efficiency and performance.
- Apply AI/ML techniques to automation use cases such as OCR, classification, prediction, anomaly detection, and decision support to minimise manual intervention and improve accuracy.
- Collaborate with cross-functional teams to redesign and integrate AI/ML solutions into existing workflows and systems.
- Participate in data pre-processing and model evaluation to ensure robust and effective solutions.
Requirements
WHAT WE EXPECT OF YOU:
- Minimum 2-3 years of experience in AI automation, intelligent automation, data analytics, or related roles.
- Proven experience applying AI in real operational or business environments, not just theoretical models.
- Hands-on experience with automation tools such as RPA platforms, APIs, scripts, or low-code tools.
- Practical exposure to AI/ML use cases including OCR, NLP, predictive analytics, or classification.
- Ability to integrate data, AI, and automation into end-to-end workflows.
Benefits
PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!
- Medical and Life insurance.
- A wide range of health benefits - including optical, dental, and physiotherapy.
- Opportunities for continuous and rapid growth as well as skills enhancement.
- Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
- And a well stocked pantry!
Join Our Team in Shaping the Future of Insurance
As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.
In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.
If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!
Find out more about us via our website at www.policystreet.com.
At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What We Do
PolicyStreet is an insurance technology group of companies providing cutting-edge digital insurance solutions to businesses and consumers in Southeast Asia and Australia.
PolicyStreet works directly with over 40 life, general, and takaful providers globally to offer a comprehensive range of products and services, which includes but is not limited to embedded insurance, customised employee benefits, financial advisory and aggregation of insurance, as well as the development of digital solutions to make insurance purposeful & simple for businesses and consumers.
As a licensed Reinsurer, General Insurer and Takaful Operator by the Labuan Financial Services Authority (LFSA), an approved Financial Adviser and Islamic Financial Adviser by Bank Negara Malaysia (BNM), and a licensee of the Australian Financial Services License by the Australian Securities and Investments Commission (ASIC), PolicyStreet is able to underwrite, customise policies, and provide unbiased advice to its clients and partners worldwide.
PolicyStreet is backed by the Malaysian sovereign wealth fund, Khazanah Nasional Berhad, and serves over 5 million customers with over US$ 10 billion in sum insured. In 2024, PolicyStreet was recognised as "Fintech of the Year" at The Asset's Triple A Digital Awards and ranked as the second-highest Malaysian company in the "High-Growth Companies in Asia Pacific 2024" list by Statista and The Financial Times.
