Position: AI & Automation Engineer
Location: Remote from LATAM
Contract Type: Full-time Vendor
Time Zone Alignment: EST ±3
🌍 About In All MediaWe are a Managed Nearshore Teams provider headquartered in Austin, specializing in building and embedding high-performing software development teams. From design to deployment, we deliver customized solutions by connecting global talent with innovative client projects. Our model gives you the opportunity to work on international challenges, collaborate with diverse teams, and grow your career while being part of a company that values expertise, creativity, and impact. Your contract will be directly with In All Media.
⚙️ Project OverviewThis role is within the Revenue Process Automation (RPA) team, a core vertical under the new Revenue Transformation organization, which supports the Global Revenue Organization (GRO) led by the Chief Revenue Officer. The mission is to drive automation and productivity across critical revenue-generating processes in partnership with Sales, Client Success, and internal tooling teams.
You will play an entrepreneurial role focused on creating efficiency, automation, and AI/Agent use cases. The project involves running a unified intake process, identifying high-impact automations, and accelerating the technical build-out of solutions. The focus is on process automation, data integration, and workflow optimization within key internal tools, primarily Salesforce. You will add vital technical capacity to build solutions, perform business analysis, and ensure governance continuity in a fast-paced, high-impact environment.
🔑 Key Responsibilities- Design and implement high-value automations and AI/agent use cases for Sales and Client Success teams using tools like n8n and/or proprietary internal platforms.
- Lead the technical build-out of automation solutions, focusing on process optimization, data integration, and workflow improvements within the revenue operations ecosystem (e.g., Salesforce).
- Actively participate in the unified intake and prioritization process ("single front door"), providing technical assessments and helping score the impact of requested automations.
- Write and optimize SQL queries to extract and transform data, primarily from Snowflake, to support automation efforts and business analysis.
- Collaborate closely with Sales, Client Success, and internal product/tech teams to mature tools, standards, and governance for automation at scale, ensuring end-to-end solution delivery.
- 5+ years of professional experience in automation engineering, process improvement, or business systems analysis with a strong technical focus.
- Proven hands-on experience utilizing automation/workflow tools such as n8n (preferred), Zapier, or similar low-code/no-code platforms for complex integrations.
- Strong proficiency in SQL for querying, analyzing, and transforming large datasets, with specific experience using Snowflake or other modern data warehouses.
- Demonstrated ability to be entrepreneurial, curious, and proactive in exploring internal tools and identifying opportunities for efficiency when given a problem space.
- Experience in Agile methodologies and working effectively within a remote team environment.
- Fluent English for daily communication (written and verbal).
- Experience with Salesforce administration, development (Apex/Lightning), or deep familiarity with Sales/Client Success processes within the platform.
- Experience with AI/ML tooling or building Agent-based workflows to enhance productivity.
- Familiarity with internal search and knowledge management tools like Glean.
- Prior experience in the Global Revenue Organization (GRO) or Go-To-Market (GTM) operations.
- Experience coordinating with internal product/tech teams on tool governance and maturation.
This is a 100% remote position for candidates located in Latin America (LATAM).
🤝 Time Zone & CollaborationThe role requires significant daily overlap and collaboration with teams operating primarily on US Eastern Time (EST). Flexibility to align your working hours to maximize this overlap is expected.
🗣️ LanguageAll interviews, documentation, architecture discussions, and daily communication are strictly in English.
Top Skills
What We Do
In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries.
We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality.
At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution.
Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies.
Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout.
This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients.
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