Experience: 5+ Years
Location: Plano, TX
Work Model: Hybrid
Employment Type: Full-Time
We are looking for a highly experienced AI Android Software Engineer – Reliability to join our engineering team. This role combines strong software engineering and production debugging expertise with AI-driven tools, agent frameworks, and automation to accelerate issue diagnosis, reduce resolution time, and improve overall system reliability.
The ideal candidate will have strong hands-on experience with Android, Kotlin, C++, and .NET/C#, along with a proven ability to troubleshoot complex production issues using logs, telemetry, and root-cause analysis.
You will leverage AI agents, intelligent log analysis, automated root-cause workflows, RAG-based solutions, and AI-assisted development tools to reduce repetitive debugging efforts, improve defect triage, and proactively identify reliability risks.
This role sits at the intersection of Android Software Engineering, Production Reliability, and Applied AI Automation.
Key Responsibilities- Diagnose and resolve complex production issues across Android, C++, Kotlin, React Native, and .NET systems using logs, telemetry, and AI-assisted analysis.
- Design and improve AI-enabled log analysis and incident-triage workflows to accelerate root-cause identification.
- Leverage AI-assisted development tools to efficiently generate, test, validate, and implement code fixes.
- Identify repetitive break/fix patterns and develop AI-driven automation to reduce manual debugging efforts.
- Integrate AI-supported diagnostics and automation into CI/CD pipelines and defect-tracking systems.
- Develop durable fixes that reduce recurring incidents and improve overall system reliability.
- Build and refine Retrieval-Augmented Generation (RAG) workflows to surface historical incident information and identify recurring patterns.
- Analyze production defects and recommend systemic improvements and automation opportunities.
- Document resolutions, troubleshooting approaches, and automation improvements to expand AI-assisted resolution capabilities.
- Collaborate closely with engineering and operations teams to improve production stability and reduce Mean Time to Resolution (MTTR).
- 5+ years of professional software engineering experience, including hands-on experience in production environments.
- Strong hands-on experience with Android and Kotlin development.
- Proficiency in C++ and C#/.NET.
- Strong debugging, troubleshooting, and root-cause analysis skills across multiple platforms.
- Experience analyzing application logs, telemetry, production defects, and performance issues.
- Hands-on experience using AI-assisted development tools, such as GitHub Copilot or LLM-based engineering workflows.
- Practical experience building or contributing to AI-driven automation workflows, including log analysis, retrieval-based systems, or task automation.
- Understanding of RESTful APIs, multithreading, memory management, and performance troubleshooting.
- Experience with Git/version control and CI/CD pipelines for safely deploying and validating fixes.
- Ability to identify recurring defects and translate them into automation or systemic reliability improvements.
- Strong communication and collaboration skills with the ability to work across engineering and operations teams.
- Experience with Point-of-Sale (POS) solutions, particularly within hospitality or restaurant technology.
- Familiarity with EMV payments and payment-processing systems.
- Experience with Digital Content Management platforms and workflows.
- Exposure to embedded systems or hardware integration.
- Knowledge of cloud platforms such as AWS or Azure and backend services.
- Familiarity with Agile methodologies and ticketing systems such as Jira.
The ideal candidate is a hands-on Android/software engineer with 5+ years of experience, strong production debugging expertise, and practical experience using AI tools and automation to improve engineering and reliability workflows.
ABOUT ISHIR
ISHIR is a digital innovation and enterprise AI services provider. We work with startups and enterprises to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most difficult digital challenges leveraging AI.
We are not just consultants, we are partners in our clients’ success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.
At ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI. We help make an impact by solving real problems using innovation, improved customer experiences and the right technologies.
As an ISHIR employee, you will get the advanced training you need to be successful, and the opportunity to apply it. You must be passionate about technology, crave responsibility, and be eager to apply your knowledge to real business solutions for our startup and enterprise customers. These are the qualities of a person destined for success at ISHIR.
ISHIR attracts a special type of individual—someone who is proactive, thrives on challenges, feeds off success, and looks at moving targets not as obstacles but as opportunities. ISHIR is an exciting place to work. It is imbued with an entrepreneurial spirit and promotes self-reliance, open communication, and collaboration
Skills Required
- 5+ years of professional software engineering experience, including production environments
- Hands-on Android and Kotlin development experience
- Proficiency in C++ and C#/.NET
- Strong debugging, troubleshooting, and root-cause analysis skills across multiple platforms
- Experience analyzing application logs, telemetry, production defects, and performance issues
- Experience using AI-assisted development tools such as GitHub Copilot or LLM-based engineering workflows
- Experience building or contributing to AI-driven automation workflows, log analysis, retrieval-based systems, or task automation
- Understanding of RESTful APIs, multithreading, memory management, and performance troubleshooting
- Experience with Git/version control and CI/CD pipelines
- Ability to identify recurring defects and translate them into automation or systemic reliability improvements
- Strong communication and collaboration skills across engineering and operations teams
- Experience with point-of-sale solutions, particularly hospitality or restaurant technology
- Familiarity with EMV payments and payment-processing systems
- Experience with digital content management platforms and workflows
- Exposure to embedded systems or hardware integration
- Knowledge of AWS or Azure and backend services
- Familiarity with Agile methodologies and Jira
What We Do
ISHIR partners with BOLD businesses to navigate their shift to an AI native world. We help AI-first leaders bring clarity to complex decisions and turn AI into real business advantage. Our work combines strategic thinking, product development, and AI engineering expertise. We focus on reinvention through people, processes, products, and platforms so organizations do not just adopt AI, but operate differently because of it. We help businesses move faster with confidence and WIN in a post AI era. Headquartered in Dallas Fort-Worth (regional presence across Texas), we are a Digital Product Innovation Studio + AI-Native System Integrator with a 26+ year (established 1999) legacy of helping organizations transform ideas into measurable business impact. We deliver a complete portfolio of digital services including AI-powered custom software development, AI-accelerated product innovation, data + AI strategy, data engineering, AI Agent automation, and global AI-first talent solutions. Our Focus We partner with AI-curious and forward-thinking companies to design and build competitive advantage through AI-native digital products and solutions that drive growth and redefine industries. By combining digital product innovation, data + AI transformation, and AI-First engineering teams, we help businesses: Reducing time-to-value through clarity, lean experimentation, and continuous AI-powered delivery Leverage customer insights to accelerate product-market fit (PMF) with rapid validation and prototyping Strengthen competitive advantage through Innovation, Data + AI and Talent Accelerators Providing global AI-First engineering talent, global capability centers (GCC) and agile AI engineering pods for ongoing innovation Integrating automation and AI agents to enhance human performance Our CTOs & CAIOs help businesses move faster, reduce risk, and align technology with business priorities. Our Difference We call it Impact Engineering — the ability to merge digital strategy, AI technology, and execution to deliver meaningful outcomes. ISHIR’s cross-functional teams bring clarity, speed, and precision to every engagement. Our global delivery model ensures the right expertise at the right time, wherever you are in your innovation journey. Let’s build what’s next — together. ISHIR serves clients in Texas (Dallas Fort Worth, Austin, San Antonio, and Houston), LATAM (Argentina, Brazil, Costa Rica, Colombia), India (New Delhi/Noida), UAE (Dubai, Abu Dhabi)
Why Work With Us
Flexible, Honest Inspiring
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