AI Adoption Specialist

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. 

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Purpose and Scope:

• The AI Adoption Specialist is a member of the DigitalX organization's global Enterprise AI Enablement team, supporting colleagues and business teams across all Astellas regions. The role reports directly to the Pod Lead, Enterprise AI Enablement, and works with the AI Adoption Lead on day-to-day activities to deliver the AI adoption roadmap. The role drives the adoption and value realization of enterprise AI tools, including Microsoft 365 Copilot, Copilot Studio agents and GenAI solutions, by analyzing usage, running enablement programs and helping business teams embed AI into everyday work. The role exists to turn AI investment into measurable business value and to build AI literacy across the organization.

Responsibilities and Accountabilities:

• Analyze usage, adoption and engagement data for Microsoft 365 Copilot, Copilot Studio agents and other enterprise AI tools, and translate findings into actionable insights.
• Build and maintain AI adoption dashboards and KPIs (for example, active usage, retention, time saved and business value) and report progress to Enterprise AI leadership.
• In partnership with the AI Adoption Lead, plan and run adoption campaigns, AI roadshows in business forums, onboarding journeys and change management activities for AI tool rollouts across functions and regions.
• Design and deliver AI literacy and enablement content, including training, expert sessions, workshops, prompt guides and how-to resources, in line with EU AI Act AI literacy expectations.
• Grow and support AI champions networks and communities of practice, gathering feedback and sharing success stories and best practices.
• Partner with business stakeholders to identify high-value AI use cases, capture benefits and document value realization.
• Gather user feedback through surveys, interviews and focus groups, and feed insights into product backlogs and the AI enablement roadmap.
• Coordinate with the AI Governance, IT, Communications and HR teams so that adoption activities follow AI Governance policies, GDPR and local requirements.
• Support licence management and allocation analysis to optimize AI tool investment.
• Follow and promote the DigitalX operating model and associated processes and policies.

Required Qualifications:

• Bachelor's degree in Business, Information Systems, Data Analytics, Psychology, Communications or a related field, or equivalent experience.
• Minimum of 3 to 5 years of experience in digital adoption, change management, business analysis or technology enablement, including at least 1 year supporting AI or Microsoft 365 adoption.
• Strong data analysis skills, including building dashboards and reports in Power BI or Excel.
• Working knowledge of Microsoft 365 Copilot, Copilot Studio and GenAI concepts, including prompting and responsible use.
• Experience designing and delivering training or enablement content for diverse audiences.
• Strong written and verbal communication skills in English, with the ability to explain technical topics to non-technical audiences.
• Strong use of Microsoft Office applications and agile project management toolsets.

Preferred Qualifications:

• Master's degree in a relevant discipline.
• Change management certification (for example, Prosci or ADKAR) or Microsoft certifications such as Copilot or Power Platform.
• Experience in pharmaceutical, life sciences or other highly regulated industries.
• Experience with Microsoft 365 usage analytics, Viva Insights or the Copilot Dashboard.
• Experience building or supporting AI champions networks or communities of practice.
• Experience working in a global team across multiple time zones.

Working Environment

• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. This role is based in Bengaluru, India and works closely with colleagues across Europe, Japan, the US and India, which may require occasional meetings outside standard local business hours. Occasional domestic and international travel (up to 10%) may be required.

What awaits you at Astellas

• Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. 
• Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
• Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare. 
• A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions. 
  

Our Organizational Values and Behaviors

Values: Innovation, Integrity and Impact sit at the heart of what we do. 
Behaviors: We come together as ‘One Astellas’, working with courage and a sense of urgency. We are outcome focused and consistently take accountability for our personal contribution.