In addition, you will help teams introduce new ways of working in an agentic world, where AI assistants and agentic workflows augment analysis, documentation, testing, operations, and delivery execution. You will coach teams on integrating AI into day-to-day ceremonies and execution (e.g., backlog refinement, story slicing, acceptance criteria, risk/controls checks, test strategy, and release readiness), while ensuring strong governance, transparency, and quality outcomes.
Job responsibilities
- Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
- Uses enterprise-authorized AI capabilities within the work environment to accelerate delivery planning and agile artifact creation (e.g., synthesizing inputs into action items), validating outputs and handling data according to sensitivity requirements.
- Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts, including navigating change introduced by AI-driven workflow shifts and ensuring psychological safety during adoption.
- Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals, incorporating data/AI-informed capacity and dependency insights to support effective resource management and outcome-based planning.
- Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle.
- Promotes reuse-first, AI-assisted continuous improvement routines (e.g., retrospectives and delivery insights), ensuring human review and alignment to delivery standards.
- Facilitate the adoption of agile methodologies across multiple teams, and guide the evolution toward AI-enabled, agentic ways of working (e.g., AI-assisted discovery, delivery, testing, and documentation) while reinforcing consistent agile best practices.
- Coach teams on leveraging Agile and tooling (e.g., Jira) to drive predictable delivery, and on incorporating AI copilots/assistants to improve backlog clarity, story readiness, acceptance criteria quality, and delivery flow—while maintaining human accountability.
- Analyze and identify key barriers across the product development lifecycle, including impediments to scaling AI-enabled delivery (e.g., inconsistent practices, quality risks, governance gaps), and apply critical thinking to drive sustainable improvements.
- Manage agile ceremonies (daily scrums, sprint planning, reviews, retrospectives), and introduce AI-augmented practices (e.g., faster synthesis of action items, experiment tracking, decision logs, and continuous improvement metrics)..
- 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices and a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support agile delivery workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain and following data handling expectations.
- Proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals including effective facilitation in cross-functional, AI-influenced workflows.
- Proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance, using data-driven metrics and experimentation to validate new ways of working.
- Comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices, with the ability to adapt operating models for AI-enabled product delivery.
- Kanban and modernization experience (plus), including experience improving flow efficiency and reducing cycle time in evolving delivery environments.
- Experience enabling or coaching teams on AI-assisted / agentic delivery practices (e.g., AI-supported refinement, test strategy acceleration, automated routine work, improved knowledge management) while maintaining strong quality, risk, and governance standards.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 3+ years of experience or equivalent expertise guiding teams in adopting agile methodologies and practices
- Comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
- Experience using enterprise-authorized AI capabilities to support agile delivery workflows
- Ability to review and validate AI-assisted summaries and recommendations, escalate uncertainty, and follow data-handling expectations
- Proficiency facilitating group discussions, decision-making processes, and collaborative activities within cross-functional teams
- Proficiency in agile delivery approaches, team coaching, continuous improvement, data-driven metrics, and experimentation
- Ability to adapt product operating models for AI-enabled delivery
- Kanban and modernization experience, including improving flow efficiency and reducing cycle time
- Experience coaching teams on AI-assisted or agentic delivery practices while maintaining quality, risk, and governance standards
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
