Agile Program Manager

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Indianapolis, IN
In-Office
Information Technology
The Role

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We are seeking an Agile Program Manager to join our team.


Responsibilities:

  • Experience leading large program level corporate IT initiatives required.
  • SAFe (Scaled Agile Framework) Release Train Engineer Experience desired. Will be expected to fulfill the SAFe Release Train Engineer role for portion of initiative.
  • LeSS (Large Scale Scrum) knowledge required, and experience would be a plus. Will be expected to coordinate multiple non-SAFe teams, many of which will be using Large Scale Scrum.
  • Web-based project work required.
  • Role will be expected to coordinate multiple large initiatives (some already started) to hit key 2025 delivery dates and beyond. These initiatives have significant interdependencies that will need to be understood, aligned, tracked and manage to ensure successful on-time completion.
  • Operates with a sense of urgency and uses sound judgement to escalate issues or develops options to work around roadblocks vs. waiting for direction.
  • Skilled at understanding complex interdependencies, tracking progress and effectively communicating with executive level leadership.
  • Define, oversee, and maintain a master timeline utilizing project management software and communicating with all impacted parties.

Qualifications:

  • Candidate needs to have very strong interpersonal skills. They need to be energetic, upbeat, a good listener, confident, approachable and flexible while bringing a diplomatic approach to solve problems and get results.
  • Web related/Digital Marketing related project experience is important. 
  • Flexible and dynamic: Comfortable with change and able to think on their feet.
  • Quick learner: Able to ramp up fast and adapt to new environments.
  • Focused on dealing with conflict and capable of crafting win-win solutions.
  • Demonstrated verbal and written communication skills
  • Proven planning and organizational skills
  • Experienced in fast-paced, large-scale projects: Especially within large companies
  • Ability to lead without authority
  • Experience working with and leading offshore teams is a plus.
  • Pharma experience is a plus.
  • Experience working in a regulated environment is a plus.
  • Expected onsite minimum of 3 days per week.
  • Bachelor’s Degree
  • 10+ years of project management experience
  • Technical Proficiency:
  • Familiar with Jira
  • Can set up dashboards
  • Able to create reports

Soft Skills & Personality Fit

  • Able to read the room and adjust communication style accordingly.
  • Relationship builder
  • Brings a warm, collaborative tone—not overly direct or rigid.
  • Balances initiative with alignment, ensuring they move in the right direction without constant oversight.

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

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The Company
HQ: New York, NY
1,535 Employees

What We Do

New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.

New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.

Solutions and Services:
• Collaboration & Unified Communications
• Data Networking
• Digital Transformation
• SecureBlu Security Services
• CloudBlu Cloud Services
• Physical Security & Life Safety
• Managed Services
• Professional Services

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