We are seeking a senior technology leader to build and scale a developer Platform (IDP) with a strong focus on AI-driven test environment management. As Director, you will own the enterprise strategy, governance, and operational integrity of all non-production environments (Dev, QA, UAT, Performance, Pre-Prod) in a highly regulated financial services environment.
You will drive a platform-as-a-product mindset, enabling self-service capabilities, improving developer experience (DevEx), and leveraging Agentic AI to automate the lifecycle of test environments. This role is critical in accelerating software delivery while maintaining strict compliance, security, and operational resilience standards.
Key Responsibilities
Platform & Architecture Leadership
- Architect and evolve the Internal Developer Platform (IDP) with self-service, secure-by-default, and observable capabilities
- Build Test Environment as a Service (TEaaS) for on-demand, production-like environments
- Establish platform SLAs, adoption metrics, and continuous feedback mechanisms
AI-Driven Environment Management
- Design and implement Agentic AI solutions to automate provisioning, scaling, optimization, and retirement of test environments
- Enable intelligent scheduling, reuse, and cost-aware scaling based on demand
- Ensure AI actions are auditable, policy-bound, and compliant
Environment Strategy & Governance
- Define enterprise-wide strategy for lower environment management across cloud, on-prem, and hybrid ecosystems
- Establish standards for provisioning, configuration, refresh cycles, and decommissioning
- Ensure compliance with regulatory, security, and audit requirements
Operational Excellence
- Lead global engineering teams managing environment provisioning, stability, and support
- Implement observability, incident management, and reliability practices
- Reduce risks related to configuration drift, environment inconsistency, and manual processes
DevOps Enablement
- Partner with Engineering, QA, and Release teams to enable CI/CD pipelines and automated provisioning
- Remove environment bottlenecks to support parallel development and testing at scale
- Drive test data strategy, including synthetic data generation using AI
Cloud & Cost Optimization
- Promote cloud-native architectures and Infrastructure-as-Code (IaC)
- Optimize utilization through lifecycle automation, right-sizing, and environment reuse
- Balance self-service autonomy with governance and operational control
Leadership & Stakeholder Management
- Lead and develop high-performing global teams (FTE + vendors)
- Define workforce strategy, career development, and performance management
- Serve as the senior point of accountability for environment readiness and risk
- Partner with Architecture, Security, Risk, and Business stakeholders
Qualifications
Required
- 15+ years of experience in platform engineering, DevOps, infrastructure, or technology operations
- 5+ years leading enterprise-scale engineering teams
- Proven expertise in managing development and test environments at scale
- Strong experience with cloud platforms, automation, and CI/CD ecosystems
- Experience operating in regulated environments (financial services preferred)
Preferred
- Experience building Internal Developer Platforms (IDP) or platform engineering models
- Exposure to AI/ML or Agentic AI implementations in operations
- Knowledge of test data management and synthetic data generation
- Master’s degree in Engineering, Computer Science, or related field
What You’ll Bring
- Strategic leadership with hands-on technical depth
- Strong focus on developer experience, automation, and innovation
- Ability to balance speed, cost, and risk in complex enterprise environments
- Track record of driving transformation through modern engineering practices (Agile, DevOps, AI)
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$170,000.00 - $300,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Jun 02, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 15+ years of experience in platform engineering, DevOps, infrastructure, or technology operations
- 5+ years leading enterprise-scale engineering teams
- Proven expertise in managing development and test environments at scale
- Strong experience with cloud platforms, automation, and CI/CD ecosystems
- Experience operating in regulated environments (financial services preferred)
- Experience building Internal Developer Platforms (IDP) or platform engineering models
- Exposure to AI/ML or Agentic AI implementations in operations
- Knowledge of test data management and synthetic data generation
- Master's degree in Engineering, Computer Science, or related field
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
