Agency Training Executive

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Reporting to the Senior Agency Training Officer, the Agency Training Executive will, under guidance, compile and implement the Agency Teams meetings, conduct monthly trainings. Keep running database of all the agents and the trainings, as well as agent activity in the Training Portal.
As the ideal resource for this role, the successful candidate will be an ardent team player, with excellent people skills who can work well in a fast-paced environment. In addition, she/he will be highly confidential, the go to person with an analytical mind-set, proactive and self-driven, with ability to meet deadlines on short notice.
As the ideal resource for this role, the successful candidate will be an ardent team player, with excellent people skills. In addition, she/he will be highly confidential, the go to person with an analytical mind-set, proactive and self-driven, with ability to meet deadlines on short notice.

Principal Accountabilities:

Coordinate information flow between the Trainer Representative and the entire training function.

• Organize weekly meetings with each directorate.
• Carry out quarterly needs’ analysis with each directorate.

Agency Meetings (Part Timers and Full Timers)

• Draft the monthly meetings schedule and mobilize attendance.
• Design a handout/flyer to circulate among agents to summarize the learning.
• Conduct quarterly surveys to measure effectiveness.
• Support in the Facilitation and mobilization for the Monthly Sales Congress

Implement the PRU Academy (Level 1)

• Provide support for Rookies Development Program Graduation and receive the rookies graduating.
• Conduct the weekly training sessions for interns (4 months to 6 months) – Level 1
• Track and share progress reports with the Development function.
• Oversee all communication from Agency Training Department to all agents that are eligible for the existing training.

Script Based Learning

• Ensure implementation of script-based learning across all segments
• Conduct spot tests quarterly for all existing agents within their 4 to 6 months.

Training reporting and analytics

• To prepare weekly and monthly training reports accurately and timely

Other duties

• Perform any other duties as may be required.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.