Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
We are looking for an Agency Services Specialist who will be an integral role in performing daily operations support for Distribution and ensure that we take our service levels to greater heights to support our agents and partners.Job Description:
Review and approve applications for sales activities and campaign management
Coordinate marketing materials submitted by Agency force to be reviewed by internal stakeholders and communicate the outcome of such reviews
Document and consolidate appeals for presentation to internal decision makers and process appeals based on the decisions given.
Document and update on all SOPs owned by Agency Services Team to ensure consistency in all processes
Review SOC deviation application, Introducer application and Agency Leader proxy application
Coordinate key projects for Agency Services Team
Other assigned ad hoc duties
Who we are looking for:
Able to work and thrive in a fast-paced, rapidly changing work environment
Attention to details
Advanced MS office skills, especially Excel, Word & Powerpoint
Able to work in a team
Enthusiastic and energetic in getting things done.
Strong communication and interpersonal skills
Working Experience:
1-2 years experiences in operations and/or distribution support
Preferably experiences in insurance/financial industry
Education:
Degree in any discipline
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Skills Required
- 1–2 years of experience in operations and/or distribution support
- Degree in any discipline
- Advanced Microsoft Office skills, especially Excel, Word, and PowerPoint
- Strong communication and interpersonal skills
- Attention to detail
- Ability to work effectively in a team
- Ability to work in a fast-paced, rapidly changing environment
- Experience in the insurance or financial industry
What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
