Agency Learning & Development Lead, Enablement

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a stellar Sales Enablement lead to build and execute learning programs in support of our agency partners. 

What you'll do:

• Create and conduct workshops and eLearnings to educate agencies on the company's products, services, and best practices.

• Work cross-functionally with Snap’s Global Agency and Partnership teams to proactively identify and address agency needs and challenges.

• Maintain a curation mindset to distill a high volume of information down to the most relevant and impactful learning points, provided in a way that resonates with the Agency team and our partners 

• Leverage Learning Management Systems to effectively deploy, manage and measure sales training

• Adapt existing edu material (both in-person and eLearning) for an agency audience

• Incept and prioritize new training strategies and Sales Enablement initiatives

• Develop and facilitate “train the trainer” programming for Snap’s internal teams to deliver to our external partners

Minimum qualifications:

• 5+ years of experience in Agency Enablement, Sales Enablement, Learning & Development, Sales Operations, Product Marketing or related field

• Bachelor’s degree in a business, marketing, communications, or related field

• Experience working in the tech, media or digital advertising industry

• Experience working in agency enablement or in an enablement role at an agency

• Involvement in creating Enablement materials for a professional environment (e.g., job-aids, quick-start guides, demos, worksheets, blogs, podcasts, articles, workflows, decision trees, proficiency trackers, etc.) 

• Familiarity with installing Enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)

• Experience with adapting information from a variety of sources, without requiring past knowledge or background on the topic

• Experience in designing and delivering classroom (ILT), webinar (vILT), or eLearning courses

• Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results as part of a team and/or as an individual contributor

Preferred qualifications:

• Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization

• Excellent writing, editing, oral and interpersonal communication skills 

• Excellent technical writing skills, including the ability to translate difficult technical concepts into lay-terms

• Experience administering LMS systems and tools that help scale programs globally across large teams

• Experience developing learning modules and creating interactive eLearning courses without additional support from start to finish - using authoring tools and/or video/audio production tools, which yield interaction and response data through SCORM (or an approximate language) 

• Deep subject matter expertise with digital media and programmatic advertising

• Demonstrated understanding of sales and support roles, and a commitment to strengthening the sales process with knowledge, creativity and empathy 

• A track record of developing impact-focused, metrics-driven approaches to evaluate programs 

• Strong organization skills that help you manage priorities, coordinate across multiple stakeholders, and work under tight deadlines

• Exceptional interpersonal skills to collaborate with numerous cross-functional teams

• Instinct to initiate and drive projects to completion with minimal guidance

• An operational mindset towards executing against objectives, both tactically and strategically

• Adaptive and rapid learner with a hunger for new information and the drive to put it in action

• Good blend of technical and creative dexterity

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $138,000-$207,000 annually.

Zone B:

The base salary range for this position is $131,000-$197,000 annually.

Zone C:

The base salary range for this position is $117,000-$176,000 annually.

This position is eligible for equity in the form of RSUs.