As an Insurance Specialist for our AAA Auto Club Enterprises Agency Insurance Group you are bringing your expertise to our premier fast-paced call center. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our Members. In this role you will assist our Members with answering questions, taking payments, counseling, and making changes to their existing non-standard auto, home, watercraft, umbrella & commercial insurance policies.
Responsibilities Include:
Handling insured calls through our Agency call center
Servicing insurance policies with the various Agency carriers
Processing insurance payments
Updating electronic insured information
Qualifications:
3 – 5 years of Insurance Servicing Experience
P&C License Required
A high school diploma or GED Required
The starting pay range for this position is:
$23.28 - $31.01Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
AAA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AAA and has not been reviewed or approved by AAA.
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Pay Growth & Progression — Annual raises and bonuses are typically provided, signaling structured pay progression. Performance-based opportunities can add to earnings when goals are met.
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Retirement Support — A 401(k) match and an additional employer contribution are part of the package. This strengthens long‑term financial value beyond base pay.
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Leave & Time Off Breadth — Paid time off and paid holidays are provided, with generous PTO in the first year for certain roles. This breadth supports work‑life balance and recovery time.
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