Agency Engagement and Communications Specialist

Posted 6 Days Ago
Be an Early Applicant
Makati, Southern Manila District, National Capital Region, PHL
In-Office
Mid level
Insurance • Financial Services
The Role
Manage relationships and communications between MediCard and its agencies, design engagement and incentive programs, provide agency support, monitor agent performance, and resolve agent issues to boost morale, productivity, and long-term success.
Summary Generated by Built In

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

This role is vital in shaping and optimizing both internal and external communication strategies for MediCard agents and agencies, ensuring alignment, clarity, and effectiveness in every interaction. Additionally, it is instrumental in elevating the overall experience and performance of MediCard agents, fostering engagement, driving productivity, and contributing to their long-term success within the organization.01. Relationship Management: Acting as a liaison between the company and agencies, fostering trust, collaboration, and effective communication. 02. Engagement Initiatives: Create and implement initiatives to boost MediCard agent morale and engagement, such as recognition programs and team-building activities.
03. Agency Support: Providing guidance, resources, and assistance to help MediCard agencies achieve their goals and address challenges.
04. Performance Monitoring: Track and analyze MediCard agent performance metrics to identify areas for improvement.
05. Incentive Programs: Developing and managing reward systems, bonuses, or recognition initiatives to keep agencies motivated and aligned with organizational goals.
06. Problem Resolution: Address and resolve any issues or concerns raised by agents promptly and effectively.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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The Company
HQ: Hong Kong
25,938 Employees
Year Founded: 1919

What We Do

AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.

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