- Serve as the primary support resource for Ag Sales Representatives and Ag Regional Sales Management.
- Communicate sales and contract information to sales representatives and management through phone calls, email, and other interactions.
- Create and maintain sales and rental orders/contracts with accuracy.
- Schedule trucking or shipping for equipment deliveries and returns to/from customer locations.
- Finalize invoices, estimates, credits, and other transaction-related documentation.
- Create and update equipment records, statuses, and related documentation.
- Generate purchase orders, order equipment from various vendors, and process change orders as needed.
- Maintain accurate, up‑to‑date files, logs, and documentation for all sales activities.
- Ensure timely creation of sales orders and prompt processing of invoices.
- Manage logistics related to equipment and technical issues while coordinating with relevant teams.
- Collect information to prepare warranty quotes.
- Respond to incoming calls and inquiries from sales representatives, management, and vendors.
- Follow established department policies regarding reservations, demos, loaners, rentals, dealer transfers, transportation requests, consignments, and trades.
- Collaborate effectively with team members, management, and other departments in a professional manner.
- Perform additional administrative tasks as assigned.
- Bachelor’s degree or equivalent work experience preferred; High School Diploma or GED required.
- 1–3 years of experience in customer service and/or administrative support roles.
- Experience with Microsoft Dynamics 365 (D365) preferred.
- Proficiency with Microsoft Office Suite (Outlook, Excel, Word, etc.).
- Demonstrated ability to learn new software systems and web-based platforms quickly.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Strong time‑management skills and the ability to multitask and prioritize effectively.
- Personal attributes: Organization, Customer Focus, Problem Solving, Attention to Detail, Teamwork, professionalism, Time Management, Ability to Work Independently
Minimum Physical Requirements:
- Standing, sitting, walking, talking, hearing
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$26.85 to $32.21Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Top Skills
What We Do
Ziegler CAT is one of the largest and most successful Cat® dealers in the U.S., representing the full line of industry-leading Cat equipment, generators, and truck engines in Minnesota and Iowa. We also sell and support Brandt®, Challenger®, LEXION®, Ag-Chem™, Sunflower®, and White Planters® agricultural equipment in Minnesota, Iowa, Wisconsin, and Missouri. Our Vision is to satisfy customers with innovative solutions that set the standard for value in the markets we serve. Our Mission is to enhance the value of the high quality products we supply with support services that together contribute to the success of our customers, their communities and ourselves. We strive for excellence and integrity in the conduct of our business.
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