Closing Date (MM/DD/YYYY):
06/21/2026Worker Type:
PermanentLanguage(s) Required:
Bilingual (English and French)Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :
$62,910 - $85,110Why FCC?
At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here’s what you can expect when you join our team:
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options
- Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
- Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
- Support Alliance partners by adjudicating credit applications and troubleshooting lending‑related concerns
- Execute outbound activities, including arrears collection and proactive follow‑ups
- Document all interactions accurately in FCC systems
- Contribute to team projects and continuous improvement initiatives across the Customer Service Centre
- A diploma or degree in agriculture, business, finance, economics or commerce
- At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
- Strong financial acumen and the ability to analyze credit risk
- Exceptional customer service skills, especially in phone‑based interactions
- Ability to multitask, prioritize and stay focused in a fast‑moving environment
- Proficiency with computer systems, financial tools and learning new technologies
- Experience in agricultural lending or farm financial analysis
- Familiarity with lending legislation, loan security or mortgage processes
- Knowledge of FCC products, Alliance programs or credit adjudication
- Previous work in a call centre or high‑volume customer environment
- Strong comfort navigating difficult conversations (collections, declines)
You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Skills Required
- Bilingual in English and French
- Diploma or degree in agriculture, business, finance, economics or commerce
- At least one year of relevant experience (or equivalent combination of education and experience)
- Strong financial acumen and ability to analyze credit risk
- Exceptional customer service skills, especially in phone-based interactions
- Ability to multitask, prioritize and remain focused in a fast-moving environment
- Proficiency with computer systems, financial tools and ability to learn new technologies
- Experience in agricultural lending or farm financial analysis
- Familiarity with lending legislation, loan security or mortgage processes
- Knowledge of FCC products, Alliance programs or credit adjudication
- Previous work in a call centre or high-volume customer environment
- Comfort navigating difficult conversations (collections, declines)
What We Do
FCC is a federal Crown corporation that is 100% invested in Canadian agriculture and food. With 100 offices across the country (and our headquarters in Regina), we’ve built a culture of teamwork, leadership and respect. We offer financing, insurance, software, learning programs, and other business services to producers, agribusiness owners and agri-food entrepreneurs across the country. FCC is one of Canada’s best employers. Here, diverse people pull together to achieve challenging and rewarding goals. Learn and grow in an environment of acceptance and accountability. We want our employees to succeed, and our culture helps them do it.
