Aftersales Specialist

Reposted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Scotland, GBR
Remote
Mid level
Automotive • Software • Analytics
The Role
The Aftersales Specialist advises and trains automotive dealers on spare parts sales, conducts presentations, analyzes customer needs, and develops solutions while building long-term relationships.
Summary Generated by Built In
Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

- Advising and training workshops and dealers on spare parts sales

- Carrying out product presentations and training courses on site and digitally

- Analysing customer requirements and developing individual solutions

- Building and maintaining long-term customer relationships

- Analysing the market and competition to identify new business opportunities

- Working closely with the sales team to support sales

Qualifications

- Completed education in the Automotive sector (technology, service or sales) or a comparable qualification

- Professional experience in the field of vehicle spare parts, ideally in field service or technical support

- Strong communication skills and strong customer orientation

- Independent and structured way of working

- Willingness to travel and flexibility

- Confident handling of MS Office and digital media

- Driving license

Additional Information

What's in it for you?

When you join our team, you become part of the MSX International family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organization who takes pride in our diverse workforce.

Not convinced yet?

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit https://careers.msxi.com.

Our talented employees are helping us to exceed our ambitious growth plans year on year, so if you think you have what it takes to make MSXI the partner of choice, apply now.

 If you are interested in this job opportunity, please apply on https://careers.msxi.com/, where you can learn more about us.

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

Skills Required

  • Completed education in the Automotive sector or a comparable qualification
  • Professional experience in vehicle spare parts or field service
  • Strong communication skills and customer orientation
  • Independent and structured way of working
  • Willingness to travel and flexibility
  • Driving license
  • Confident handling of MS Office and digital media

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

Similar Jobs

Huntress Logo Huntress

SOC Support Specialist- UK

Information Technology • Cybersecurity
Easy Apply
Remote
United Kingdom
630 Employees
35K-45K Annually

Rapid7 Logo Rapid7

Senior Full-stack Engineer

Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Remote or Hybrid
United Kingdom
2400 Employees

Datadog Logo Datadog

Senior Software Engineer

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
3 Locations
6500 Employees

Morningstar Logo Morningstar

Software Engineer

Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Remote or Hybrid
United Kingdom
11500 Employees

Similar Companies Hiring

Fairly Even Thumbnail
Hardware • Other • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account