After-Sales Quality Manager

Sorry, this job was removed at 04:20 p.m. (CST) on Thursday, Jan 23, 2025
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Saltillo, Coahuila de Zaragoza, MEX
In-Office
Appliances • Manufacturing
The Role

SANHUA

Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 30 years of experience. Our co-operation with the largest companies in the Automotive, Appliance and HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price. 

Sanhua Industrial Park, located in Ramos Arizpe Mexico, is the manufacturing hub for all Business Units in Mexico and has achieved significant growth over the past 10+ years. Collectively we have close to 3000 employees.

DESCRIPTION

We are actively looking for an  After-Sales Quality Manager who will be responsible for ensuring that the products and services provided to customers after the sale meet the company's quality standards and customer expectations.

QUALIFICATIONS

  • Bachelor's Degree in Industrial or Mechanical Engineering, Business Administration.
  • Advanced in English language
  • At least 3 years of experience in a similar position
  • Proven experience (8 years + desirable)

ACTIVITIES

  • Responsible for North American Customer Quality Management.
  • Develop and Implement Standards for Customer Relationship Management.
  • Collaborate with Internal and External Teams.
  • Focus on Quality Cost Awareness.
  • Manage Customer-Related Changes.
  • Analyze and Improve Customer Quality Performance.
  • Participate in Customer Meetings.
  • Team and Task Management.

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The Company
Houston, Texas
128 Employees
Year Founded: 1984

What We Do

As the largest producer of Service Valves, Reversing Valves, Electronic Expansion Valves and Microchannel (HVACR) in the world, Sanhua has earned the trust of major HVACR brands globally. Quality is the foundation for every product manufactured resulting in world class parts per million numbers.

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