We’re looking for a highly analytical and motivated individual to join our Customer Lending team at NewDay, helping to shape the next generation of our affordability strategy.
This is an exciting opportunity to play a key role in how we use Open Banking data and advanced analytics to make smarter, fairer lending decisions. You’ll work at the intersection of data, strategy, and customer outcomes, reviewing and refining affordability processes, monitoring performance, and driving continuous improvement across our lending journeys.
What you will be doing
Help deliver our newest iteration of affordability strategy for the Customer Lending team making use of the latest affordability products across NewDay
Close review of the newly implemented Open Banking journey across all our lending strategies to understand benefits and development areas
Continual monitoring of our affordability decisions
Ensuring all affordability based complaints are promptly responded to in line with our automated process in support of the complaints team
Your skills and experience
Essential
We need knowledge, experience + expertise in:
University degree level or similar with highly numerate and analytical background
A strategic problem solver; highly intellectual with commercial competence
High level of self-motivation and working to the highest standard within agreed timelines
Strong coding experience (Preferably Python or SQL), proficient with all Microsoft Office products as well as Experience in Tableau or Power BI tools
Desirable
Experience of Open Banking or Affordability assessments
Experience of lending within a Credit Card portfolio
Accepts and responds positively within an agile environment with changing priorities
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PermanentSpecialist Affordability Product JD.docxTop Skills
What We Do
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit.
We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage.
Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands.
Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.
