AET Sales Specialist

AET Sales Specialist based in Kuala Lumpur

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.  

Lead capital equipment sales across Malaysia, driving new business, tender preparation, and long‑term growth opportunities.

What will you be doing?

• Drive capital equipment sales strategy across Malaysia, focusing on long‑term growth opportunities.
• Generate and qualify leads, working closely with sales representatives to penetrate new accounts and expand market share.
• Convert new business to Smith & Nephew SPM by engaging key surgeons and decision‑makers.
• Work with customers to define and mould technical specifications that align with product capabilities and clinical needs.
• Prepare tender documents and submissions to ensure compliance with procurement requirements.
• Provide technical and surgical knowledge to customers for optimum use of equipment and instrumentation.
• Support product demonstrations, installations, and training in operating theatre environments.
• Deliver emergency service and clinical support within defined timescales and quality levels.
• Ensure instruments and equipment are maintained in good, clean, and operative condition.
• Acquire and maintain in‑depth knowledge of procedures, techniques, products, and competitor offerings.
• Keep regularly up to date with clinical publications and developments relevant to targeted techniques.
• Partner with colleagues across Smith & Nephew to maximize cross‑GBU opportunities.
• Act responsibly to comply with workplace safety, health, and security policies.
• Acquire and maintain deep knowledge of territory, purchasing protocols, competitor activity, and market trends.
• Liaise with Product Managers to evaluate new products and target key national surgeons.

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

• Degree in healthcare, science, or technical field.
• 3–4 years’ experience in technical, application, and clinical support.
• 2–3 years’ experience in medical device sales.
• Experience in tender preparation and customer specification alignment is an advantage.
• Valid Class 3 driving license.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.