Roles and Responsibilities
- Proactively engage assigned customer(s) to identify current and potential issues and align/lead actions to address them.
- Provide engineering leadership and support for forced outages, customer issue escalations, root cause analyses (FER), customer technical projects, and customer meetings.
- Support technical scope planning for outages, working with OFS, regional ITR teams, and customer, oversee the implementation of bulletin scope into outage schedule and proactively identify and mitigate technical risks during the outage planning process.
- Lead technical initiatives driving fleet performance and reliability, in collaboration with Pole Services Engineering teams, Quality, Product Line, and GPE teams.
- Grow the customer relationship into a trusted partnership. Understand and act on customer needs at all levels, from flawless outage planning/execution to growth strategies.
- Has in-depth knowledge of best practices and how own area of expertise integrates with others.
- Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
- Acts as a resource for colleagues with less experience. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.
Required Qualifications
- This role requires significant experience in the Engineering/Technology & Customer Service Engineering field. Knowledge level is comparable to a Bachelor's degree in Engineering from an accredited university or college.
- 7 years of experience in Aero Product Service Engineering.
- Ability and willingness to travel to customer sites up to ~25% of time.
Desired Characteristics
- 7+ years of Aero gas turbine package and engine knowledge
- Previous troubleshooting experience with GE Aero LM packages and gas turbines.
- Aero LM DLE mapping knowledge
- Proficient in using the available GEV tools to support customer gas turbine package needs (PLM, Manuals, Service Now, etc.)
- Strong process discipline with sound analytical and problem-solving skills
- Experience leading projects involving multi-disciplinary teams
- Ability to coordinate several projects simultaneously
- Demonstrated team player
- Strong written and verbal communication skills
- Commercial sensitivity with a focus on customer needs
- Ability to mentor others
Benefits Available to You
GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: Our Culture | GE Vernova (gecareers.com)
Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
Inclusion & Diversity
At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e
About GE Vernova Gas Power
GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.
For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is 111,200.00 - 185,400.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 5% performance bonus. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. This position will stay open on the career website until at least Nov 5th, 2025
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional InformationGE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Top Skills
What We Do
GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it.
If we want our energy future to be different…we must be different.
Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
Together, we have The Energy to Change the World.
Why Work With Us
Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.
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