Advisory Services Project Coordinator

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand.  Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders.  We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Advisory Services Project Coordinator is responsible for coordination and project management support including client kick-offs, resource scheduling, team assignments, as well as soliciting client feedback and ensuring successful outcomes. Internally, the project coordinator will work closely with team leaders in the service delivery groups to identify the appropriate team members to deliver high quality and fully staffed project execution.

What you’ll do

• Live by the NuHarbor corporate values: Help Clients Win, Always Improve, Protect the House.
• Identify and document the execution and delivery of client NuHarbor advisory services.
• Coordinate the project management support of client engagements and initiatives.
• Coordinate the tracking of Advisory services, including outreach, scheduling, and reviews, as needed.
• Create project work plans, including scope, schedule, contacts, and reviews of consistently high quality for use with clients, partners, and internal teams.
• Collaborate with, and support, sales and delivery personnel in the delivery of Statements of Work (SOW), Service Level Agreements (SLA), briefing documentation and deliverables for engagements across the Advisory portfolio.
• Control document versioning and delivery, including project records, interim deliverables, outcome artifacts, and feedback.
• Support and maintain NuHarbor project management processes and logistics associated with advisory service engagements, including training new advisory resources and updating processes and templates as needed.
• Prepare and deliver regular status reports across the advisory service line to inform metrics on utilization, billability, and workload balance.
• Clearly and actively communicate issues and updates to all stakeholders, including clients, colleagues, and NuHarbor management.
• Alert service NuHarbor management on prospective risks or issues with recommendations for action or remediation.
• In addition to these principal responsibilities, the Advisory coordinator may have project, service, and client specific responsibilities assigned to them. 

Your foundation.  The requirements for this role:

• Bachelor’s Degree in Business Administration or an Information Technology field.
  • In lieu of a degree, two (2) years of experience in a relevant field.
• A minimum of four (4) years of experience with project or task coordination across cross-functional stakeholders.
• Ability to contribute positively and consistently in a fast-paced technical environment.
• Proven communications capabilities, both verbal and written to both internal stakeholder and client personas.
• Demonstrated knowledge and familiarity with cybersecurity, testing, audit, and assessment projects.
• Prioritization and time management proactivity.
• Knowledge of planning processes and procedures as they relate to project management activities.
• Proficient with Microsoft Office suite: Excel, Word and PowerPoint including advanced Excel skills.
• Intellectual curiosity and appetite to learn in order to excel in a changing environment.
• Demonstrated analytical and problem-solving skills.  
• Must be a citizen of the United States. 

Additional capabilities that will differentiate you for this role:

• Previous experience within a professional or technical consulting services organization. 
• Exposure to cybersecurity topics and controls, including security domains and controls. 
• Familiarity with tracking and communications tools and platforms 
• Experience utilizing any or all of NetSuite. 
• Referenceable success managing complex, large-scale, service delivery engagements 

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.
• An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
• A collaborative and driven working environment in a rapidly growing company and market
• A fun and social working environment where you are encouraged to be your true self.

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win.  If this sounds like the kind of organization you’d like to be a part of, we‘d like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.  We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.