Consulting Lead – Data Centre and AI

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The Advisory Lead, Data Centre is a leadership role, responsible for collaborating with senior business stakeholders to formulate and implement the Data Centre technology advisory services strategy and organizational capability that provides vision and forward direction for the business.  This person is also expected to play a pivotal role in the development of the companies technology advisory approach to Artificial Intelligence.

This role will report into the EU Advisory VP and work with EU and global stakeholders to define and manage a sustainable and profitable advisory practice aligned to the strategy of the overall business and, provide guidance and advice on leveraging service management capabilities to effectively deliver value to clients.

This role aims to increase business value with key clients and to realize pull-through business as a result of consultancy engagements.

This leadership role is responsible for fostering a collaborative and high-performing culture across the advisory team(s) within their remit.

Key Responsibilities:

• Gains support from other business areas and stakeholders to execute strategic plans that align to overall advisory services strategic goals and ensures the implementation thereof.
• Oversees day to day activities of a team of advisory professionals in the functional area.
• Provides direction to advisory team(s) in complex engagements by generating demand through acting as a subject matter expert.
• Develops the required process, policies and tools relating to financial, people, marketing and delivery management and ensures they are in place and managed operationally.
• Leverages their relationship skills and knowledge of the client environment to assist and influence the client.
• Takes full ownership for managing efficiency levels, streamlining and continuously improving procedures to deliver customer excellence.
• Oversees the delivery of client requirements against agreed contracts for relevant advisory areas.
• Collaborates with senior leadership to develop strategy and manages implementation to achieve revenue and expense targets.
• Ensures that the business unit meet its profitability targets, maximizing revenue per billable resource within agreed cost constraints and without compromising the integrity and standards of the company.
• Participates with senior managers to formulate and implement the Advisory Services strategy and organizational capability that provides vision and forward direction for the business.
• Sets the standard for client satisfaction and develops client service policies, procedures and standards that will drive optimization and client satisfaction.
• Uses understanding of business objectives, market trends and client requirements to develop a advisory service practice and that is aligned to the business strategy and goals and builds a seamless service operation.

Knowledge and Attributes:

• Deep knowledge and understanding of IT industry environment and business needs.
• Robust understanding of the vast range of IT operations and organizational service offerings
• Demonstrates strong levels of client engagement.
• Service orientated with the ability to manage client value whilst maintaining profitable business results.
• Demonstrate an in-depth understanding of the product’s functionality and capability and how it is applied to solve client’s problems.
• Motivational and inspirational leader with superior decision-making skills and assertiveness.
• Excellent collaboration skills and able to interact professionally at all levels internally and externally.
• Problem solver with solid strategic thinking capability and good analytical skills
• Strong conceptual thinking ability.
• Ability to manage urgent and complex tasks simultaneously.
• A strong market orientation with experience working with clients and business teams to create client-orientated solutions and services.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Information Technology and/or Business Management or a related field.
• Scaled Agile certification desirable.
• Relevant advisory and technical certifications preferred.

Required experience:

• Significant level of relevant experience in similar role within a related environment.
• Significant previous experience operationally managing and leading a advisory team.
• Significant experience dealing with clients and managing service levels.
• Significant stakeholder engagement experience at all levels in the organization.
• Significant project management experience.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

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