Job Description: Advisor
Department: Advising & Success Center
Reports To: Director of Advising & Success
Pay Classification: 130
FLSA Status: Non-Exempt
Job Summary: The Advisor provides comprehensive academic and career advising support to students, guiding them from entry through completion of their educational goals. This position delivers student-centered advising services, career exploration, and success interventions while connecting students to institutional and community resources. The Advisor I plays a critical role in student retention, progression, and success through proactive guidance, coordination, and advocacy.
Minimum Required
Education: Bachelor’s degree in education or a related field
Preferred: Master’s degree
Minimum Required
Experience: Two (2) years of experience working in secondary or higher education
Two (2) years of experience in career coaching, advising, counseling, or guidance services
Core Duties and
Required Knowledge: Provide academic and career advising to students, assisting with major selection, degree pathways, educational planning, and career exploration.
Guide students in understanding advising plans, registration processes, MyHC student portal navigation, billing, transcripts, and advisor communication.
Maintain and provide referrals to internal and external resources, including scholarships, financial assistance, tutoring, and career services.
Coordinate transfer support services, including articulation guidance and collaboration with colleges and universities.
Support students with special or designated needs by coordinating accommodations, tutoring services, and developmental support.
Identify students at academic risk and implement early intervention strategies to support persistence and success.
Assist students with registration activities including add/drops, change of major, resignations, testing requirements, and TSI compliance.
Maintain working knowledge of admissions, advising policies, retention strategies, and institutional procedures.
Utilize student information systems including Jenzabar, Texas Success Initiative systems, and related advising tools.
Uphold the Hill College mission, vision, values, and standards of conduct while complying with institutional policies and procedures.
Strategic Vision and
Program Development: Support institutional retention and completion goals through proactive advising, career coaching, and student success strategies.
Contribute to the development, implementation, and evaluation of advising initiatives, workshops, and student success programs.
Assist in identifying trends, barriers, and opportunities impacting student success and recommend improvements to advising practices.
Collaborate with faculty and administrative partners to ensure advising services align with academic pathways, workforce needs, and institutional priorities.
Collaboration: Work collaboratively with faculty, administrators, and staff across the institution to promote student success.
Serve as a liaison between students and campus departments to facilitate access to services and resources.
Participate in institutional workgroups, committees, and professional development activities as directed.
Demonstrates a commitment to maintaining a welcoming and safe environment that provides a sense of belonging for all.
Demonstrated Attributes: Strong written and verbal communication skills with the ability to engage diverse student populations
High attention to detail with excellent organizational and documentation skills
Effective time-management and multitasking abilities in a student-centered environment
Strong problem-solving and critical-thinking skills
Ability to de-escalate conflict and respond professionally to challenging situations
Commitment to confidentiality, ethical standards, and student advocacy
Initiative and dedication to continuous learning and professional growth
Customer service–oriented approach with a collaborative mindset
Other Information: Security-sensitive position
Weekend and evening work required during designated times
Travel to other Hill College locations as needed
Must possess a valid Texas driver’s license
Assists with campus activities and testing services as assigned
Physical Requirements: Light work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body. The use of arm and/or leg controls requires exertion of force greater than that for sedentary work.
Skills Required
- Bachelor's degree in education or a related field
- Master's degree
- Two years of experience working in secondary or higher education
- Two years of experience in career coaching, advising, counseling, or guidance services
- Valid Texas driver's license
What We Do
Hill College will provide high quality comprehensive educational programs and services. The college enhances the educational, cultural, and economic development of its service area and assists both individuals and the community to prepare for a more productive life. The Board of Regents, administrators, and faculty at Hill College are committed to the concept that our College be an open door to learning. With this goal in mind, we extend an educational opportunity to students of all ages who can profit from instruction. Every effort is made to provide equal access to the educational opportunities offered at Hill College without regard to race, creed, color, age, sex, national origin, or disability. In keeping with this philosophy, Hill College recognizes and accepts the responsibility for providing curricula for university bound students, for students seeking career opportunities in a variety of occupations, and for persons of the community seeking cultural enrichment, short-term skill training, or personal improvement opportunities. The College will seek to achieve these goals within the limits of its legal responsibilities and available fiscal resources. Hill College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees.
