Job Description
Guides the employee relations process, including providing advice during disciplinary investigations and makes recommendations to People Leader Advisors and leaders at all levels in support of resolving employee relations issues. Conducts investigations regarding team member complaints in support of the Advice and Counsel Center.
Job Responsibility
- Guides the employee relations process for assigned cases ensuring consistency with investigation practices and resolution of team member complaints across the organization.
- Provides strategic advice and guidance to People Leader Advisors and leaders at all levels with the objective of resolving employee relations issues.
- Manages the interview process with all necessary parties and ensures documentation of conversations in a clear and concise manner; gathers and reviews all necessary evidence in support of case investigation; ensures all documentation is accurate and complete.
- Prepares and/or assists in the preparation of a final investigative report including analysis and recommended course of action.
- Partners with various HR departments to determine most appropriate way to operationalize solutions.
- Collaborates with Legal and Compliance teams to resolve all complaints, including Ethics Point complaints, as necessary.
- Applies knowledge of Labor laws, union contracts, federal, state, and local laws in the application of complaint resolution.
- As an advanced subject matter expert, works at very high levels in multiple knowledge and functional areas and influences outcomes on matters of significance.
- Provides advice on topics, programs, and/or functions of the ACC, and provides recommendations to senior leaders on matters of significance.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.
- Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 10+ years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Skills Required
- Bachelor's degree or equivalent combination of education and related experience
- 10+ years of relevant experience
What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
