The EX-Advisor – Employee Relations is a trusted resource for employees and leaders, providing expert guidance on employee relations matters. This role plays a critical part in fostering a positive, respectful, and compliant workplace culture by supporting investigations, conflict resolution, policy interpretation, and adherence to labor laws and company policies. The Advisor partners closely with Employee Experience, Legal, and People Leaders to ensure fair and consistent application of policies and practices.
Key ResponsibilitiesEmployee Relations & Advisory Support
- Serve as a subject matter expert on employee relations issues, offering guidance to employees and leaders.
- Consult with leaders to promote engagement, inclusion, and alignment with company values.
- Interpret and communicate policies, procedures, and employment laws clearly and effectively.
Investigations & Conflict Resolution
- Conduct and support investigations for routine employee relations cases.
- Facilitate communication and mediate conflicts to achieve timely and fair resolutions.
- Maintain accurate documentation of investigations and related processes.
Compliance & Policy Management
- Monitor changes in employment legislation and escalate updates as needed.
- Assist in reviewing and updating employee relations policies and procedures to ensure compliance.
- Educate employees and leaders on policies, best practices, and legal requirements.
Data Analysis & Reporting
- Analyze employee relations data and trends (e.g., turnover, terminations, PIPs, investigations).
- Provide insights and recommend proactive solutions to mitigate risks and improve workplace culture.
Additional Responsibilities
- Support exit surveys and feedback initiatives to enhance employee satisfaction and retention.
- Assist with disciplinary actions, performance improvement plans, and terminations under guidance.
- Participate in business continuity and emergency response activities as required.
- Perform other duties and projects as assigned.
Education & Experience
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum of 6+ years of experience in HR or Employee Relations with a proven track record of success.
Skills & Competencies
- Strong knowledge of employment laws and regulations.
- Exceptional interpersonal and communication skills.
- Ability to handle sensitive and confidential information with integrity.
- Demonstrated ability to conduct effective investigations and recommend appropriate actions.
- High attention to detail, organizational skills, and ability to manage multiple priorities.
- Proficiency in HRIS systems and Microsoft Office Suite.
Preferred
- HR certification (PHR, SHRM-CP).
- Experience in mediation, negotiation, or conflict resolution.
This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule.
#LI-LK1
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
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What We Do
ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.
