Advisor, Digital strategy and performance

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2 Locations
In-Office
Fintech • Payments • Financial Services
The Role

As a digital strategy and performance advisor, you're responsible for improving business strategy performance by studying client behaviour. You measure and analyze the success and performance of digital solutions and provide teams with recommendations to help them improve their strategies based on the data analysis. Your role is to develop and implement strategies to assess and improve your sector's digital performance. You serve as a resource person for project teams for cybermetrics and understanding user behaviour. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and performance measurement plans based on client needs and the organization’s objectives. You interact with stakeholders working in other fields to understand needs, and present and explain various aspects of implementing strategies and digital solutions. More specifically, you will be required to:

  • Monitor and analyze the performance of initiatives and digital solutions, and make recommendations to improve the user experience and make business objectives easier to achieve

  • Design and develop metrics, dashboards and analysis reports on client behaviour using the different sources of data available

  • Define and implement the plan and the tools for measuring web and digital performance

  • Help teams define their analytics needs, make recommendations and provide advice for selecting and implementing objectives and performance indicators

  • Monitor trends, identify opportunities and recommend improvements to web analytics and cybermetrics practices

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses  and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field

  • A minimum of four years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Knowledge of French is required

Business insight, Interpersonal Savvy

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Marketing (FG)

Unposting Date

2025-08-8

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The Company
Calgary, AB
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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