Advisor Business Analysis - Functional Support

Posting End Date:

Employee Type:

Do you seek to contribute to the outstanding initiative in Gas Distribution and Storage (GDS)? Enbridge is offering an exciting opportunity to join a team that is helping to prepare GDS for the future! #joinourteam

The Advisor Business Analysis will play a meaningful role in ensuring Distributions Operations (DO) and Customer Care (CC) meets Utility and Enterprise objectives while ensuring the continued delivery of safe, reliable, and efficient energy to our customers. In this role, you will represent DO or CC by partnering with the Enterprise Technology and Information Systems (TIS) with the responsibility of facilitating requirements capturing for the business in relation to prioritized system changes and improvements.

Our opportunities here at Enbridge will be endless as we grow with the future of energy in mind!

Note: There are two (2) openings for this position.

• Elicit, analyze, and document business requirements for system enhancements and projects.

• Facilitate requirements gathering sessions and ad hoc meetings with business stakeholders.

• Apply problem solving, analytical and critical thinking skills to facilitate end to end requirements gathering.

• Document business benefits and validate with Business Sponsor.

• Establish good relationships and maintain effective communication with Enbridge TIS partners as well as DO and CC process teams.

• Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.

• Take ownership of assigned duties and successfully execute on all tasks while balancing multiple demands simultaneously.

• Develop and send communication to business stakeholders advising them of the impacts of system improvements.

• Participate in design sessions to ensure proposed solution meets requirements and document solution approval as needed.

• Partner with enterprise functional and technical teams to prepare for user acceptance testing. Develop test scripts and prepare test data.

• Conduct regression testing for GDS Systems (for GDS & Enterprise changes) as needed.

• Validate outcome of solution after implementation into production.

• Confirm with Business Sponsor that change benefits have been realized.

• Augment system enhancement and implementation projects as needed.

• Related university degree and four‐plus years’ experience in business or systems analysis OR six‐plus years of previous field/operations experience. Equivalent mix of formal education and experience may be considered.

• Knowledge of technology systems and solutions.

• Knowledge of technology implementation requirements and methodologies.

• Understanding of Distribution Operations or Customer Care and the needs of the business.

• Excellent analytical and problem-solving skills.

• Ability to make sound decisions and deliver results.

• Stellar interpersonal skills including building consensus, negotiation, and facilitation.

• CBAP Certification or other formally recognized education in the field of business analysis can be considered as an asset.

Flexwork:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com