Advice Nurse II

Reposted Yesterday
Be an Early Applicant
Santa Barbara, CA, USA
In-Office
52K-78K Hourly
Junior
Healthtech
The Role
The Advice Nurse II provides telephonic nursing support, assesses patient needs, coordinates care with healthcare providers, and manages electronic communications within an outpatient setting.
Summary Generated by Built In

We are so glad you are interested in joining Sutter Health!

Organization:

SC - Sansum Clinic

Position Overview:

Aids patients in obtaining the correct level of care with the appropriate provider at the right time. Provides advance clinical telephone support to Sutter Health patients, other callers, in-basket and other remote support for physicians, and limited in-clinic support. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes. Assesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Clinical support includes assisting physician partners with message management and other communications within the electronic medical record (EMR) system, as well as limited patient care in an outpatient setting.

Job Description:

  • This position is 100% onsite in Santa Barbara California
  • M-F 8am -5pm

EDUCATION
Graduate of an accredited school of nursing
CERTIFICATION & LICENSURE
RN-Registered Nurse of California

BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE

Department, non-patient facing/care: BLS-Basic Life Support Healthcare Provider not required
TYPICAL EXPERIENCE:
2 years recent relevant experience
SKILLS AND KNOWLEDGE
Professional knowledge of clinical nursing protocols, regulations and institutional standards of care and risk management with an emphasis in the areas of disease processes, emergencies, health sciences and pharmacology.
Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including a working knowledge of state and federal regulations and guidelines.
Solid analytical and project management skills, including the ability to analyze problems, situations, practices, and procedures, reach practical conclusions, recognize alternatives, provide solutions, and institute effective changes.
Communication, interpersonal, and interviewing skills, including the ability to build rapport and explain medical lab results or sensitive information clearly and professionally to diverse audiences (patients, staff, and doctors).
Proficient computer skills, including Microsoft Office Suite and experience working electronic medical/health records.
Work independently, as well as part of a multidisciplinary team, while demonstrating exceptional attention to detail and organizational skills.
Manage multiple priorities/projects simultaneously, sometimes with rapidly changing priorities, while maintaining event/project schedules.
Recognize unsafe or emergency situations and respond appropriately and professionally.
Ensure the privacy of each patient’s protected health information (phi).
Analyze possible solutions using precedents, existing departmental guidelines and policies, experience and good judgment to identify and solve standard problems.
Build collaborative relationships with peers, physicians, nurses, administrators, and public to provide the highest quality of patient care.
 

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $52.37 to $75.93 / hour. Colorado Pay Range is $59.72 to $78.22 / hour.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Skills Required

  • Graduate of an accredited school of nursing
  • RN-Registered Nurse of California
  • BLS-Basic Life Support Healthcare Provider
  • 2 years recent relevant experience

Sutter Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
  • Retirement Support Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
  • Leave & Time Off Breadth Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.

Sutter Health Insights

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The Company
HQ: Sacramento, CA
68,000 Employees
Year Founded: 1921

What We Do

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

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