- High degree of ownership around scheduling advertising products, and ensuring accurate pacing and delivery, using internal tools and systems, as well as with vendors and other 3rd party relationships.
- Drive and implement optimization strategies for campaigns based on performance metrics and reporting analysis to maximize revenue generation and client success
- Build, QA, and implement standard and rich media ad creative using industry-standard tools such as Adobe Creative Suite and other platforms.
- QA and troubleshoot campaigns as they go live and when errors arise.
- Proactively communicate ad campaign problems to Sales, offering viable alternatives.
- Strong collaboration with Sales, Client Services, and IT around implementation and updates
- Participate in the day-to-day operations of ad servers, partnerships/vendors, and related systems
Practice Development:
- Take ownership of tools, projects, and processes, learning on the go – driving innovations or efficiencies in workflow
- Help develop and implement best practices and processes to improve operational efficiencies.
- Help research to brainstorm ideas for new ad placements or changes that could improve the performance of ad campaigns
- Contribute to the creation and placement of ad serving tags on website pages to ensure proper delivery, tracking, and reporting of website traffic and ad impressions data.
- Communicate/present technology issues, changes, and opportunities to Sales and clients as needed.
- Maintains functional expertise in advertising operations, business and web reporting and analytics, online advertising, analytical tools, techniques, and other infrastructure requirements
Requirements (Knowledge, Skills, and Abilities):
- Very customer service-focused, with the ability to address client concerns and needs in an expedient and courteous manner
- Strong quantitative and analytical skills
- Strong decision-making, problem-solving and conceptual thinking abilities
- Meticulous attention to detail and excellent follow-through
- Exceptional character with a high degree of integrity and business ethics
- Excellent time management, able to handle multiple assignments under tight deadlines and pressure, and prioritize and communicate effectively
- Ability to understand and explain Web advertising methods, requirements, technologies, etc.
- Strong oral and written communication, relationship building, and interpersonal skills with the ability to communicate best practices and requirements to peers and management
- Demonstrated technical skills and ability to learn quickly in a fast-paced environment.
- Effective project management skills
- Ability to work with diverse personality types to meet time-sensitive deadlines
- An interest in new digital media technologies and a desire to always be learning something new
- Ability to work independently and in a team environment
- Must be flexible and open to new ideas and methods
- Strong work ethic
- Strong working knowledge of Microsoft Office, Ad Serving Technology, and Sales/CRM tools
- 3+ years in online advertising operations, including use of a major commercial ad server such as Google DFP
- BA/BS degree or equivalent experience
Top Skills
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