Adventure Park Supervisor

Posted Yesterday
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Doha, Ad Dawḩah, QAT
In-Office
Mid level
Retail • Hospitality
The Role
The Adventure Park Supervisor oversees park operations, ensuring safety, managing staff, and enhancing guest experiences through effective leadership and operational management.
Summary Generated by Built In
Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description

We are seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure all activities are conducted safely, efficiently, and in accordance with company standards while creating a fun and memorable environment for guests.

Key Responsibilities

  • Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
  • Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
  • Conduct daily safety inspections of equipment, attractions, and facilities.
  • Ensure all guests receive safety briefings and follow park rules and procedures.
  • Respond promptly to incidents, emergencies, and guest concerns.
  • Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
  • Train new team members on operational procedures, safety standards, and emergency response protocols.
  • Maintain accurate operational reports, incident logs, and maintenance records.
  • Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
  • Ensure cleanliness and presentation standards are maintained throughout the park.
  • Support ticketing, events, and special group activities when required.
  • Assist management in achieving revenue, guest satisfaction, and operational targets.

 

    Qualifications

    Requirements & Qualifications

    • Diploma or bachelor’s degree in hospitality, recreation management, sports management, or related field preferred.
    • 2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
    • Strong understanding of safety regulations and operational procedures.
    • Leadership and team management skills.
    • Excellent communication and customer service abilities.
    • Ability to remain calm and make decisions under pressure.
    • First Aid/CPR certification preferred.
    • Flexible to work weekends, holidays, and shifts.

    Skills Required

    • Diploma or bachelor's degree in hospitality, recreation management, sports management, or related field preferred
    • 2-4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments
    • Strong understanding of safety regulations and operational procedures
    • Leadership and team management skills
    • Excellent communication and customer service abilities
    • Ability to remain calm and make decisions under pressure
    • First Aid/CPR certification preferred
    • Flexible to work weekends, holidays, and shifts
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    The Company
    Nuea Bangkok City
    3,332 Employees
    Year Founded: 1978

    What We Do

    Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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