The Role
Design, implement, commission and support ICT infrastructure (servers, storage, networks, virtualization, IoT, cloud). Develop/support enterprise applications (Visual Basic, scripts, Honeywell software). Lead ICT project planning, validate vendor designs, conduct technical risk reviews, liaise with customers, and promote ICT/cybersecurity standards across the district.
Summary Generated by Built In
Responsibilities
Key accountability:
- Contribute to the design, engineering, configuration, implementation, commissioning, and support of ICT infrastructure, including servers, storage, networks, virtual platforms, IoT, and cloud services
- Work on applications programming (e.g. Visual Basic and System Script) and supporting enterprise applications (including Honeywell software such as EBI, DVM, and BPS) across both new and existing client sites
- Lead the ICT project’s planning and execution, ensuring alignment with strategic objectives and customer requirements
- Directly liaise with customers and business users to analyze requirements for ICT & cyber security solutions and technologies, ensuring a focus on customer satisfaction.
- Review all ICT server, storage, and network designs across the district, ensuring the review and validation of designs and quotes from the vendors
- Contribute to Technical Risk Reviews (TRR) for projects within the district, focusing on ICT, networking and cyber security
- Actively engage with the global ICT & cyber security to promote excellence and standardization within the region/district
Requirements:
- Solid hands-on experience in various IT technologies, including the Microsoft server environment (Active Directory, Group Policy), Linux/Unix operating systems, virtualization tools (VMware ESXi, vCenter, Hyper-V, Fault Tolerance), networking protocols and services (TCP/IP, DNS, DHCP, NTP), firewalls, switches, VPN tunnels, backup systems (e.g. Veeam, Acronis), IoT technology, cloud platform management, mobile application, application program and system script
Proven experience in system design, solution design and capacity planning for IT infrastructure
Knowledge of cybersecurity risk management, vulnerability assessment, system hardening and patch management
Knowledge of IT service management methodologies (such as ITIL) and relevant processes
Familiarity with Building Management Systems (BMS) is preferred
Effective communication abilities to clearly convey information and collaborate across technical and non-technical teams
Willing to travel to various locations, including Macau and Taiwan, as needed for project requirements and client engagement
Fluent in English, Mandarin, and Cantonese is required
Qualifications:
- Bachelor Degree or above in Information Technology, Computer Science, Computer Engineering or a related discipline
- Professional certifications are preferred, including Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), Windows Server Hybrid Administrator Associate, VMware Certified Professional (VCP), Project Management Professional (PMP) or ITIL certifications
Skills Required
- Hands-on experience with Microsoft server environment (Windows Server, Active Directory, Group Policy)
- Experience with Linux/Unix operating systems
- Virtualization experience (VMware ESXi, vCenter, Hyper-V, Fault Tolerance)
- Networking protocols and services (TCP/IP, DNS, DHCP, NTP) and network devices (firewalls, switches, VPN tunnels)
- Backup and recovery tools (Veeam, Acronis)
- Experience with IoT technologies and cloud platform management
- Applications programming experience (Visual Basic) and system/application scripting
- Experience supporting Honeywell enterprise applications (EBI, DVM, BPS) and familiarity with Honeywell Forge
- System design, solution design and capacity planning for IT infrastructure
- Knowledge of cybersecurity risk management, vulnerability assessment, system hardening and patch management
- Familiarity with IT service management methodologies (ITIL)
- Familiarity with Building Management Systems (BMS)
- Effective communication and ability to liaise with technical and non-technical stakeholders
- Willingness to travel to client sites including Macau and Taiwan as needed
- Fluency in English, Mandarin, and Cantonese
- Bachelor degree in Information Technology, Computer Science, Computer Engineering or related discipline
- Professional certifications (preferred): CCNA or CCNP, Windows Server Hybrid Administrator Associate, VMware Certified Professional (VCP), PMP, ITIL
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