Job Title: Advanced Services Engineer – Subject Matter Expert (SME)
About Varonis
At Varonis, we see the world of cybersecurity from a unique perspective here, in that we focus relentlessly on securing data which is the most valuable and vulnerable asset in today’s digital economy. While traditional cybersecurity solutions protect the perimeter, we protect what matters most: your data. Our platform provides a deep visibility into who is accessing data, where it resides, and how it’s being used which empowers organizations to detect threats and respond in real time.
We give companies vision of who is doing what, where, and when inside their environment. We can show them where their sensitive data is stored, who has access to it and who shouldn’t have access to it. We can alert unwanted activity within minutes and stop the bad guys in their tracks. We are the secret weapon companies need to have in their arsenal.
Role Summary
The Advanced Services Engineer (ASE) Subject Matter Expert (SME) plays a critical role in helping customers unlock the full value of their Varonis investment. In this post-sales role, the ASE partners with customers to drive measurable outcomes, navigate unique or complex scenarios, and help customers configure their environment to meaningfully reduce risk. A solid working knowledge of deployment is expected, but this role is focused on optimization, strategic guidance, and outcomes. While the ASE will touch a range of Cloud and IaaS environments, the expectation is deep, applied expertise in a subset of these platforms rather than broad proficiency across all of them. This role requires a blend of technical expertise, adaptability and the ability to communicate effectively with both technical teams and executive stakeholders.
Key Responsibilities
- Drive measurable outcomes from customers through hands-on engagement.
- Guide customers through complex scenarios that fall outside standard playbooks.
- Assess customer environments and recommend changes that reduce risk and strengthen their security posture.
- Translate customer requirements into actionable technical solutions
- Provide guidance on security best practices and product usage
- Lead remediation and optimization engagements
- Troubleshoot and resolve complex, escalated issues both remotely and on-site
- Track and report on engagement progress and outcomes
Requirements
- Bachelor’s degree or equivalent technical education, with 3-5 years of customer-facing role.
- Strong communication skills with the ability to engage both technical and executive audiences.
- Deep expertise in at least one major IaaS platform (AWS, Azure, GCP), including identity and permissions management and container services (e.g., EKS/ECS, AKS, or GKE); networking experience is a plus.
- Relevant cloud certifications preferred, such as AWS Cloud practitioner, Associate, or Professional; equivalent Azure certifications are also welcome.
- Familiarity with cloud data and platform technologies such as Databricks, Snowflake, GCP, and Azure.
- Exposure to security technologies and enterprise IT environments.
- Experience with Agentic AI, MCPs, or basic level coding is a plus, though not required.
- Excellent organizational, multitasking, and interpersonal skills.
- Customer-first mindset with a proactive, solution-oriented approach.
Core Competencies
- Technical Expertise: Continuously develops and shares knowledge; applies technical skills to solve complex problems.
- Customer Focus: Builds strong relationships; responds promptly to customer needs; delivers high-quality service.
- Problem Solving: Analyzes issues effectively; develops and implements practical solutions.
- Communication: Communicates clearly and professionally in both written and verbal formats; adapts messaging to diverse audiences.
- Adaptability: Thrives in dynamic environments; adjusts to shifting priorities and evolving customer needs.
- Sense of Urgency: Prioritizes effectively; acts decisively to meet critical deadlines and business objectives.
We invite you to check out our Instagram Page to gain further insight into Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Skills Required
- Bachelor's degree or equivalent technical education
- 3-5 years of experience in a customer-facing role
- Strong communication skills for engaging technical and executive audiences
- Deep expertise in at least one major IaaS platform: AWS, Azure, or GCP
- Experience with identity and permissions management and container services such as EKS, ECS, AKS, or GKE
- Familiarity with cloud data and platform technologies including Databricks, Snowflake, GCP, and Azure
- Exposure to security technologies and enterprise IT environments
- Relevant cloud certifications, such as AWS Cloud Practitioner, Associate, Professional, or equivalent Azure certifications
- Networking experience
- Experience with Agentic AI, MCPs, or basic coding
- Excellent organizational, multitasking, and interpersonal skills
- Customer-first, proactive, and solution-oriented approach
Varonis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Varonis and has not been reviewed or approved by Varonis.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, including medical, dental, and vision options that start immediately in some locations. The package is frequently characterized as a strong part of the overall rewards offering alongside other core benefits.
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Retirement Support — Retirement benefits include a 401(k) with company matching (or a pension plan by region), which strengthens the long-term value of the package. Participation is complemented by additional ownership programs that increase total-rewards attractiveness.
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Equity Value & Accessibility — Equity-related rewards such as stock options and an employee stock purchase plan (ESPP) are a notable part of the total compensation mix. These elements are often cited as helping offset middling perceptions of base pay, especially where equity participation is accessible.
Varonis Insights
What We Do
Varonis is a pioneer in data security and analytics, fighting a different battle than conventional cybersecurity companies. Varonis focuses on protecting enterprise data on premises and in the cloud: sensitive files and emails; confidential customer, patient and employee data; financial records; strategic and product plans; and other intellectual property. The Varonis Data Security Platform detects insider threats and cyberattacks by analyzing data, account activity, perimeter telemetry, and user behavior; prevents and limits disaster by discovering, classifying and locking down sensitive, regulated and stale data; and efficiently sustains a secure state with automation. With a focus on data security, Varonis serves a variety of use cases including data protection, threat detection and response, and compliance. Varonis started operations in 2005 and, as of December 31, 2018, had approximately 6,600 customers worldwide — comprised of industry leaders in many sectors including technology, consumer, retail, financial services, healthcare, manufacturing, energy, media, and education.
