Advanced Application Engineer

Posted 2 Days Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Information Technology
The Role
Provide high-level application engineering and technical support for semiconductor customers across design-in, qualification, reliability, and high-volume manufacturing. Drive application enablement, root-cause analysis, and cross-functional collaboration to accelerate adoption of advanced packaging, materials, and thermal solutions.
Summary Generated by Built In

The Application Engineer provides high level technical support and application expertise to semiconductor customers, acting as a trusted technical partner from early architecture definition through design in, qualification, and high-volume manufacturing.

This role goes beyond reactive troubleshooting and focuses on application enablement, system level problem solving, and accelerating customer adoption of advanced semiconductor materials, processes, or solutions. The Application Engineer works closely with customer design, process, and reliability teams, as well as internal R&D, product management, quality, and sales, to ensure successful technical outcomes and long-term customer relationships.

This role is located in Shanghai and reports into the Technical Service Leader of the Thermal and Assembly Solutions (TAS) Business unit in Solstice. The TAS portfolio includes TIMS, Heat Spreaders, Advanced Packaging and Display solutions for diverse applications in AI Edge Computing and AI Cloud Computing.

Responsibilities

Key Responsibilities

Advanced Technical Support & Customer Engagement

  • Serve as the primary technical interface for customers on advanced semiconductor applications.
  • Provide expert level troubleshooting for complex application, process, or reliability issues across development and production phases.
  • Support customers during design reviews, process integration discussions, and root cause investigations.
  • Act as a peer engineer to customer technical teams rather than reactive support staff. 

Application Engineering & Design-In Support

  • Translate customer requirements into clear technical specifications, test plans, and application recommendations.
  • Support design in activities, including material selection, process window definition, and application validation.
  • Provide simulation inputs, characterization data, and application notes to accelerate customer confidence and adoption.

Qualification, Reliability & Validation

  • Support customer qualification and reliability testing, including analysis of thermal, mechanical, electrical, or chemical performance.
  • Interpret and communicate reliability data (e.g., thermal cycling, power cycling, HTOL, environmental stress) to customers and internal teams.
  • Assist in foundry, IDM, and OSAT qualification flows, ensuring alignment with customer and industry standards. 

Cross-Functional Collaboration

  • Provide a feedback loop from customers to internal R&D and product development on unmet needs, gaps, and improvement opportunities.
  • Collaborate with marketing, sales and business development to support technical evaluations, customer proposals, and design win activities—without carrying direct sales quotas.
  • Contribute to internal training and enablement by sharing application learnings and best practices.

Qualifications

Required Qualifications

Education

  • Bachelor’s degree in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or a related technical field.
  • Master’s degree is desirable but not required

Experience

  • 5 + years of experience in semiconductor applications engineering, technical support, process engineering, or reliability engineering.
  • Hands‑on experience working with IDMs, foundries, fabless companies, or OSATs.
  • Strong familiarity with semiconductor manufacturing flows and cross‑company collaboration models. 

Technical Skills

  • Strong understanding of semiconductor devices, advanced materials, packaging, or process integration 
  • Experience with advanced packaging and integration concepts such as 2.5D/3D, chiplets, fanout, or system level considerations is a plus.
  • Ability to analyze and communicate complex technical data and failure mechanisms.
  • Comfortable working across development, qualification, and high volume manufacturing environments.

Soft Skills & Competencies

  • Strong engineer to engineer communication skills with the ability to build technical credibility.
  • Structured problem solving and root cause analysis mindset.
  • Ability to manage multiple customer programs in parallel with minimal supervision.
  • Comfortable presenting technical concepts to both deep technical and mixed technical/commercial audiences.

Travel & Work Environment

  • Willingness to travel (typically 20–40%) to customer sites, fabs, or OSAT locations as required.
  • Hybrid work model depending on customer proximity and lab access needs.

Why This Role Matters

The Application Engineer is a key enabler of customer success, bridging the gap between product capability and real world semiconductor applications. This role directly impacts design wins, time to qualification, and long term customer trust, positioning the company as a technical partner—not just a supplier

About Us

About Solstice Advanced Materials

Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.


About the Team

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Skills Required

  • Bachelor's degree in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or related technical field
  • Master's degree (desirable)
  • 5+ years experience in semiconductor applications engineering, technical support, process engineering, or reliability engineering
  • Hands-on experience working with IDMs, foundries, fabless companies, or OSATs
  • Strong familiarity with semiconductor manufacturing flows and cross-company collaboration models
  • Strong understanding of semiconductor devices, advanced materials, packaging, and process integration
  • Experience with advanced packaging concepts such as 2.5D/3D, chiplets, or fanout
  • Ability to analyze and communicate complex technical data and failure mechanisms
  • Comfortable working across development, qualification, and high-volume manufacturing environments
  • Willingness to travel typically 20-40% to customer sites, fabs, or OSAT locations
  • Strong engineer-to-engineer communication, structured problem solving, and ability to manage multiple customer programs
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The Company
HQ: Chicago, IL
85 Employees
Year Founded: 2001

What We Do

Solstice, part of Kin + Carta, is a modern software engineering firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship with its customers. As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation. We’re strategists, researchers, designers, and engineers hell-bent on changing the way the world does business. We’re headquartered in Chicago and have delivery offices in New York, London, and Buenos Aires. For more information about Solstice, visit solstice.com

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