Advanced Analytics Senior Analyst

Organization:

At CommBank, we never lose sight of the role we play in delivering a brighter future for our customers and supporting our communities.

Our focus is to help customers and communities move forward to progress. To make the right financial decisions and achieve their dreams, targets and aspirations.

Regardless of where you work within our organization, your initiative, talent, ideas and energy all contribute to the impact that we can make with our work. Together we can build tomorrow’s bank today.

Job Title:  Advanced Analytics Senior Analyst

Location: Bangalore

Business and Team:

Chief Operations Office is the heartbeat of the bank, where we reimagine banking operations and customer excellence.

We work across operational disciplines, including the financial crime lifecycle, which includes investigations, payment monitoring and customer due diligence. 

With a strong foundation in place, our footprint in India also includes Business, Institutional and Market Operations to strengthen support for Business Banking and Institutional clients. Our Retail Operations team oversees customer experiences in both secured and unsecured product categories, managing the entire loan process from credit decisioning to settlement for CBA and Bankwest brands.

Our customer service team provides round-the-clock support through messaging channels, ensuring seamless client engagement. We are experts at crafting credit risk models and validating credit, AI and market models.

The Advanced Analytics Senior Analyst plays a key role in delivering data-driven insights and solutions within the Group CCO. This role involves hands-on development of machine learning models, automation, data analysis, and visualization to support operational excellence. The ideal candidate will have strong technical skills and the ability to work collaboratively across teams.

Impact and Contribution:

In Financial Services, we support the Group’s strategy of building tomorrow’s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in Finance, Treasury, Risk Management, IB&M and other LOB’s.

Roles & Responsibilities:

• Develop and deploy machine learning models to address business problems.
  Conduct exploratory data analysis and generate actionable insights.
  Utilize generative AI tools for enhancing analytical capabilities.

• Automate using various tool, such as Alteryx and Microsoft Power platforms

• Automate assurance by using SQL tools and scripts
  Create dashboards and visualizations using tools like Tableau and Power BI.
  Collaborate with stakeholders to understand requirements and deliver solutions.

• Ensure the robustness, accuracy, business relevance of analytical solutions.
  Maintain high standards in data quality, governance, and documentation.
  Support the Group CCO strategy initiatives and team development.

• Set clear goals and expectations, providing guidance and support to team members.

• Develop and implement the advanced analytics strategy in alignment with business objectives.

• Oversee the planning, execution, delivery of complex analytical projects, ensuring they meet quality standards and deadlines.

• Partner with senior leadership and other stakeholders to identify key business challenges and opportunities that can be addressed through analytics.

• Drive innovation in analytical methodologies and tools, continuously seeking ways to improve processes and deliver greater value.

Essential Skills:

• 7 + years of experience in data science, analytics, or related fields.
  Strong programming skills in Python, SQL, Snowflake

• Sound capability in leadership principles, risk management for better outcomes, and AI and data literacy

• Proficiency in using automation tools such as Alteryx and Power Platforms
  Understand predictive models, machine learning algorithms, and other advanced analytics techniques. Ensure the robustness, accuracy, and relevance of analytical solutions.
  Familiarity with generative AI concepts and tools.

• An analytical mindset with the ability to solve problems in creative ways.
  Proficiency in data visualization tools such as Tableau, Power BI.

• Behavioural skills should include advanced proficiency in constructive challenge and decision making with critical thinking, while active learning remains at a sound level.

• Maintain data governance standards and practices. Ensure the integrity, quality, and security of data used in analysis.

• Exposure to Risk, Control and Process automation is desired
  Strong problem-solving and communication skills.

• Ability to collaborate effectively within the analytics community and stakeholders.

Education Qualifications:

Bachelors or master’s in data science, Computer Science, Engineering, Statistics, or related disciplines.
Experience in operational analytics and cross-functional collaboration.